Scheduler-Secretary

Saint Peters Healthcare System•New Brunswick, NJ
•$18 - $27

About The Position

The Scheduler-Secretary works in the Department of Surgery, scheduling appointments and/or procedures, greeting and registering patients, screening incoming calls to determine urgency and appropriate routing, and maintaining files. The role requires effective communication with patients, families, outside institutions, physicians, and hospital departments and staff, along with strong customer service and the ability to work collaboratively under pressure while managing multiple tasks attentively.

Requirements

  • One to two years of experience in the healthcare field.
  • Good communication and interpersonal skills for interacting effectively and communicating scheduling information positively with patients, their families, outside institutions, physicians, and other hospital departments and staff.
  • A personality that fosters team cohesiveness in the workplace.
  • Computer proficiency and keyboarding skills of at least 35 words per minute.
  • Good office skills and competence with basic office machines.
  • Basic knowledge of Microsoft Office, specifically Outlook, Word, and Excel.
  • Ability to handle multiple tasks without sacrificing attention to detail.
  • Ability to work under pressure.
  • Ability to read and interpret physicians’ orders.
  • Strong customer service skills.
  • Highly motivated self-starter who is able to motivate others.
  • Enthusiastic team player.

Nice To Haves

  • Knowledge of medical terminology.

Responsibilities

  • Schedule appointments and/or procedures.
  • Greet and register patients.
  • Screen incoming calls, determine urgency, and direct calls appropriately.
  • Maintain files.

Benefits

  • Medical, dental, and vision insurance.
  • Savings accounts and voluntary benefits.
  • Wellness programs and discounts.
  • Paid life insurance.
  • Generous 401(k) match.
  • Adoption assistance.
  • Back-up daycare.
  • Free onsite parking.
  • Recognition rewards.
  • Fully paid tuition program or tuition assistance program.
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