Secretary 2

State of Connecticut • Danbury, CT

2d • Onsite

About The Position

The Connecticut Department of Children and Families is hiring a full-time Secretary 2 to provide administrative and secretarial support to Region 5 staff serving the Danbury, Torrington, and Waterbury area offices. The role supports the day-to-day operation of the office and the agency’s work protecting children, strengthening families, and supporting community well-being. Applicants must be current Department of Children and Families employees and meet the stated service and qualification requirements.

The Secretary 2 independently performs a full range of secretarial support functions requiring an understanding of organizational policies and procedures. Duties include preparing and proofreading correspondence and reports; maintaining filing systems and confidential records; coordinating meetings and appointments; responding to telephone inquiries and assisting visitors; processing documents; and supporting purchasing, time and attendance, and budget activities. The role also involves coordinating meeting materials, taking minutes, arranging travel, and maintaining office supplies and equipment.

The position is 40 hours per week, first shift, Monday through Friday, 8:00 a.m. to 5:00 p.m. The posting offers professional growth and paid professional development opportunities and notes that the State of Connecticut is an eligible Public Service Loan Forgiveness employer.

Requirements

• Three years of experience above the routine clerk level in office support or secretarial work.
• At least one year of the general experience must have been as a Secretary 1 or equivalent.
• College training in secretarial sciences may substitute for general experience at 15 semester hours per one-half year, up to a maximum of two years.
• Must be a current State of Connecticut Department of Children and Families employee with at least six months of full-time service or full-time equivalent service, absent applicable collective bargaining language.
• Considerable knowledge of office systems and procedures, grammar, punctuation, spelling, business communications, agency or unit policies and procedures, and business math.
• Interpersonal skills and oral and written communication skills.
• Ability to schedule and prioritize office workflow; operate computers, tablets, other electronic equipment, and office suite software; and take notes using shorthand, speedwriting, or another method acceptable to the supervisor.
• Must specify qualifications on the application.

Nice To Haves

• Experience managing complex administrative tasks, including calendar coordination, travel planning, document preparation, and office operations.
• Experience preparing meeting agendas, organizing logistics, taking accurate minutes, and tracking follow-up actions.
• Experience communicating professionally, verbally and in writing, with internal and external stakeholders.
• Experience with office software and digital tools, such as Microsoft Office Suite, Google Workspace, Teams, and Zoom, for scheduling, communication, and file management.
• Experience managing multiple assignments, prioritizing workload, meeting deadlines, and maintaining accuracy.
• Experience handling highly sensitive and confidential information.

Responsibilities

• Format, type, proofread, and edit correspondence, reports, bills, drafts, and other documents.
• Compose letters and memoranda and compile information into narrative or statistical reports.
• Design, organize, maintain, update, and review office filing systems, including confidential files.
• Greet and direct visitors, answer phones, screen incoming calls, and provide callers with information about policies and procedures.
• Coordinate with people inside and outside the organization on non-routine matters.
• Screen incoming letters, memoranda, reports, and other materials to determine required action and, when appropriate, make recommendations to a supervisor.
• Arrange and coordinate meetings, including meeting space, equipment, materials, agendas, and logistics; take notes and prepare meeting minutes.
• Make travel arrangements and prepare expense accounts.
• Maintain inventory of supplies and equipment and process purchasing paperwork such as orders, requisitions, and invoices.
• Maintain time and attendance records and assist with preparing and monitoring the office budget.
• Design and initiate forms and procedures to facilitate office workflow.
• Perform related duties as required.

Benefits

• Professional growth opportunities.
• Paid professional development opportunities.
• Work-life balance.
• The State of Connecticut is an eligible Public Service Loan Forgiveness employer; qualifying loans may be eligible for forgiveness after 10 years of service.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed