Medical Secretary 2

Allied Digestive Health•Great Neck, NY

10d•$23 - $25

About The Position

The Medical Secretary 2 supports the efficient operation of a medical office or clinic by managing patient communications, scheduling appointments, and maintaining accurate medical records. The role requires knowledge of medical terminology, healthcare procedures, and confidentiality regulations for handling sensitive patient information. Acting as a liaison among patients, medical staff, and external parties such as insurance companies, the Medical Secretary contributes to an organized, patient-centered environment and supports providers in delivering high-quality patient care. This is a full-time position with North Shore Gastroenterology Associates in Great Neck, New York. The schedule is Monday through Friday, 9:00 a.m. to 5:00 p.m.

Requirements

High school diploma or equivalent.
At least two years of experience in a medical office or healthcare administrative role.
Proficiency in medical terminology and healthcare documentation standards.
Knowledge of electronic health record (EHR) systems and basic computer applications such as Microsoft Office.
Excellent verbal and written communication skills, with a professional and empathetic demeanor.
Strong organizational and problem-solving skills, including the ability to manage multiple schedules and address scheduling conflicts and patient concerns.

Nice To Haves

Completion of a medical secretary or administrative assistant certificate program.
Associate degree in health administration or a related field.
Experience with EHR software such as Epic, Cerner, or Meditech.
Familiarity with insurance billing processes and medical coding basics.
Bilingual abilities, particularly in Spanish or other commonly spoken languages in the community.
Certified Medical Administrative Assistant (CMAA) certification or equivalent.

Responsibilities

Manage patient appointment scheduling and coordinate with healthcare providers to optimize daily clinic operations.
Maintain and update patient medical records accurately in compliance with HIPAA and other regulatory standards.
Handle incoming calls, emails, and in-person inquiries, providing timely and courteous responses to patients and staff.
Prepare and process medical documents, including referrals, authorizations, and billing information.
Collaborate with insurance companies to verify patient coverage and assist with claims processing.
Organize patient charts and ensure necessary documentation is complete before appointments.
Assist in managing office supplies and equipment to ensure the administrative area functions efficiently.