Sales Manager Jobs

About The Position

Requirements

• High school diploma or GED.
• Positive, solutions-oriented mindset.
• Effective and professional verbal and written communication skills.
• Ability to manage multiple tasks at once.
• Proficiency with computers and technology, including Outlook, Excel, and web navigation.
• Ability to lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling.
• Ability to stand or walk for extended periods and climb up and down a ladder.
• Availability that may include days, nights, weekends, and holidays as scheduled.

Responsibilities

• Become an expert on Carter’s brands and products to help families navigate products from preemie through size 14.
• Welcome customers and assist them with product styles, features, and benefits.
• Maintain a genuine customer focus on the sales floor.
• Foster a positive, safe, and inclusive environment for employees and customers.
• Model service standards and the omnichannel experience while coaching others.
• Lead and execute an assigned business focus area through planning and detailed follow-through.
• Perform Leader on Duty supervisor responsibilities, drive results, and respond to customer concerns promptly and appropriately.
• Use customer feedback to identify opportunities and implement actions to drive results.
• Build customer loyalty through company-sponsored programs, including credit.
• Give timely feedback to the store team and raise performance concerns to the Store Manager.
• Recognize exceptional performance through positive reinforcement and appreciation.
• Support asset protection through customer service, safety awareness, and operational controls.

Benefits

• Schedules designed to fit employees’ lives.
• Mental health benefits.
• 30% discount on Carter’s brands.
• Referral bonuses.
• Advance You Program opportunities to earn a GED or bachelor’s degree tuition-free or learn English as a second language.
• Professional and personal development, including training and development programs.