Manager - Field Sales - Healthcare

SHI International•Austin, TX

14d

About The Position

The Sales Manager leads and develops a team of Healthcare Account Executives supporting provider and healthcare accounts across the East Coast. The role focuses on driving new and growth business within healthcare accounts while helping a largely new-to-role sales team become effective, productive, and aligned with SHI’s processes and strategy. The position reports to the Sr. Sales Director, Healthcare Field Sales. The manager partners with the Sr. Sales Director to execute the healthcare go-to-market strategy and achieve revenue, margin, and territory performance goals. The role also provides hands-on support for early-stage and complex deals, helps remove operational obstacles for sellers, and represents the healthcare field sales team in internal discussions. The position is based on the East Coast of the United States, with periodic travel as needed for customer meetings, team support, and internal events.

Requirements

Completed bachelor’s degree or equivalent experience.
At least 1 year of previous experience as a Sales Manager at SHI.
Proven track record in attaining sales goals and quotas.
Strong focus on customer solutions and satisfaction.
Experience working with C-level executives.
Proficiency in Microsoft Office applications, including Outlook, Word, Excel, and PowerPoint.
Excellent time management, planning, and organizational skills.
Ability to continuously learn and independently acquire job-related knowledge and skills.
Strong problem-solving skills.
Ability to motivate others.
Excellent presentation skills.
Ability to think ahead, plan long-term decisions, and anticipate outcomes.
Self-motivation and ability to work with limited direction and oversight.
Strong consultative sales skills.
Based on the East Coast of the United States and able to travel periodically for customer meetings, team support, and internal events as needed.

Nice To Haves

Experience supporting field or strategic accounts as a Sales Manager at SHI is preferred.
At least 3 years of experience working with or around healthcare customers, such as providers, health systems, payers, or life sciences, is strongly preferred.

Responsibilities

Lead, coach, and develop Healthcare Account Executives supporting provider and healthcare accounts across the East Coast.
Partner with the Sr. Sales Director to execute the healthcare go-to-market strategy, achieve revenue and margin targets, and improve territory performance.
Navigate SHI’s internal resources, processes, and escalation paths to remove operational and internal obstacles for sellers.
Drive adherence to SHI sales processes, including pipeline management, forecasting, account planning, and deal governance.
Collaborate with inside sales, operations, finance, partners, marketing, and technical resources to streamline workflows and improve process efficiency.
Identify and implement internal process improvements to increase seller productivity and customer responsiveness within the healthcare segment.
Provide hands-on support for early-stage and complex deals, including structuring, approvals, and coordination of resources.
Onboard, mentor, and ramp new Account Executives, teaching SHI best practices, internal tools, and engagement models.
Monitor performance metrics, provide regular coaching and feedback, and manage performance improvement plans when needed.
Represent the healthcare field sales team in internal discussions and advocate for needed support, resources, and systemic changes.