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Full Time - Sales Associate - Flooring - Day

Lowe's Companies, Inc.•Augusta, ME
•$16 - $17

About The Position

The Sales Associate is a customer-facing role in Lowe’s Flooring department. The associate welcomes customers, listens to their needs, answers questions, and helps them find and select products and services for home improvement projects. The role involves locating and handling merchandise, replenishing shelves, processing orders and deliveries accurately, and occasionally loading merchandise. Associates may also prepare merchandise to meet customer needs and guide customers through shopping or checkout. Department-specific responsibilities may vary, and associates may be cross-trained in other areas of the store. The role does not require regular travel, though occasional travel to meetings, training, or neighboring stores may be needed. Work may take place indoors or outdoors and can involve variable climates, noise, and moving or shaking objects and equipment. Physical duties may include prolonged standing or sitting and lifting merchandise, following Lowe’s lifting guidelines.

Requirements

  • At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
  • At least 6 months of experience using common retail technology, such as smartphones and tablets.
  • Ability to read, write, and perform basic arithmetic, including addition and subtraction.
  • Ability to perform duties that may require prolonged standing, sitting, and other activities necessary for the job.
  • Ability to lift at least 25 pounds unassisted, or more than 25 pounds with or without an accommodation.

Nice To Haves

  • At least 6 months of retail and/or customer service experience.
  • Bilingual skills.
  • Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.

Responsibilities

  • Welcome customers, answer questions, and provide friendly, professional customer service.
  • Help customers locate and handle merchandise.
  • Down stock merchandise by identifying empty shelf areas and replenishing supplies.
  • Accurately process orders and deliveries so customers receive merchandise as expected and on time.
  • Cross-functionally train in other store areas to help provide customer service.
  • Prepare merchandise according to customer needs, such as tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds.
  • Guide customers through shopping or checkout.
  • Complete other duties as assigned.

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Life and disability insurance
  • Paid time off, including vacation, holidays, sick time, and volunteer time, based on role, tenure, and locality
  • Flexible spending and health savings accounts
  • 401(k) retirement account with company match
  • Employee Assistance Program, including work/life services and no-cost counseling
  • Tuition assistance and trade skills scholarships
  • Business travel accident insurance
  • Maternity and parental leave
  • Adoption assistance
  • Associate discount and broad discount platform
  • Potential annual bonuses, Employee Stock Purchase Plan and/or deferred compensation plan enrollment, and grant awards, subject to eligibility
  • Learning and development opportunities
  • Flexible schedules

Career Resources

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