Sales Associate Jobs

About The Position

Requirements

• Experience working with a sales or retail organization and/or an operationally intensive business.
• Ability to work in a fast-paced setting.
• Strong interpersonal skills and ability to interact effectively with diverse personalities.
• Self-motivation and a driven approach to taking on new challenges.
• Availability to work a minimum of 20 hours per week.
• Availability to work a minimum of three days per week, including weekends.
• Ability to work a flexible schedule that may include days, nights, weekends, and holidays as required by business needs.

Responsibilities

• Consistently meet and exceed sales goals.
• Assist with client generation through customer engagement.
• Contribute to an in-store experience that surprises and delights customers.
• Deliver an excellent client experience with a customer-first mindset and build long-term client relationships.
• Act as a brand ambassador by embodying brand values, engaging customers with the brand, and sharing Reformation’s stories, particularly its sustainability focus.
• Maintain strong customer experience feedback and service evaluation scores, including NPS.
• Support inventory accuracy and controls in the store.
• Contribute to loss prevention across the business.
• Uphold the time and attendance policy.
• Ensure the selling floor consistently reflects brand and concept standards.
• Share product knowledge with genuine enthusiasm.
• Communicate product feedback based on customer feedback to help improve products and merchandising.
• Help maintain an inspiring store environment and ensure products are easily accessible.
• Reflect Reformation’s core values and culture in all work.
• Maintain a professional, healthy, and productive work environment.

Benefits

• Employer-sponsored private medical, dental, and vision insurance for eligible employees.
• Commuter benefits for eligible employees.
• Paid time off policies, including vacation, sick leave, and company holidays, for eligible employees.
• Retirement planning support for eligible employees, including the option to invest in ESG-aligned funds.
• Fertility care support through Carrot and up to $5,000 USD reimbursement for related fertility expenses after one year of employment.
• Yearly donations to community efforts supported by employees.
• Clothing discount.
• Culture events, including Ref Values week and Volunteer Time Off.
• Opportunities for growth.