Sales Associate - Chico's

Chicos Fas•Kingwood, TX

23h•Onsite

About The Position

The Sales Associate supports Management in promoting a customer- and product-focused sales culture. The role helps ensure a great customer experience and maximum profitability while keeping the company’s values and guiding principles at the forefront of store operations. The position may be found across multiple brands, and some duties may vary by brand. The Sales Associate meets sales goals by using sales techniques, sharing product knowledge, recommending merchandise, and helping customers locate or obtain items. The role also supports store presentation, replenishment, fulfillment, customer service, checkout operations, and boutique organization. Associates are expected to contribute to an inclusive and collaborative team and pursue personal development. This role requires a flexible schedule that may include nights, weekends, and holidays. Physical requirements include constant walking and standing, occasional lifting of up to 50 pounds, and frequent climbing.

Requirements

High school diploma or equivalent.
Must be at least 18 years of age.
Excellent communication skills.
Excellent customer service skills.
Ability to learn or adapt to technology provided by the company.
Strong organizational skills and ability to multitask in a fast-paced environment.
Ability to communicate with customers, Associates, and Management.
Regular attendance to ensure adequate coverage for company objectives.
Ability to work a flexible schedule, including nights, weekends, and holidays.

Nice To Haves

Retail or sales experience preferred.

Responsibilities

Meet company sales goals using sales techniques and product knowledge; recommend merchandise or help customers locate or obtain items that suit their needs.
Maintain knowledge of current sales and promotions, pricing, and visual standards.
Follow standards for merchandise handling, presentation, loss prevention, and other duties directed by Management.
Participate in visual directives, including monthly store sets and zone maintenance.
Model and promote Most Amazing Personal Service (MAPS) principles and standards, providing a cohesive omnichannel experience.
Resolve customer concerns promptly.
Provide a fast and efficient register experience and follow applicable policies for payments, coupons, returns, exchanges, security, and other operations.
Reinforce buying decisions at checkout and meet add-on goals, including gift card sales.
Enroll clients in the rewards program.
Build and maintain a customer following through clienteling and wardrobing.
Maintain knowledge of current product fit and style assortments in store and online.
Communicate consistently with clients using the customer book.
Support replenishment activities to keep the store full and abundant.
Assist with locate fulfillment.
Assist with visual directives, including floor sets, window changes, visual presentations, and signage placement.
Assist with boutique cleanliness and organization.
Promote an inclusive, collaborative approach to problem solving.
Seek personal development opportunities and solicit feedback.
Perform other duties as assigned.