Sales Associate - Chico's

Chicos Fas•Sarasota, FL

18h•Onsite

About The Position

The Sales Associate supports Management in promoting a customer- and product-focused sales culture, with company values and guiding principles at the forefront of store operations. The role helps deliver a great customer experience and maximize profitability through sales, service, merchandising, and operational support. This position may be found in multiple brands, and some duties may vary by brand. Applications are accepted for store-team opportunities; the position applied to may not currently be open. Accommodation is available to applicants with disabilities during the application process through the local Store Manager.

Requirements

High school diploma or equivalent.
Must be at least 18 years of age.
Excellent communication skills.
Excellent customer service skills.
Ability to learn or adapt to technology provided by the company.
Strong organizational skills and ability to multitask in a fast-paced environment.
Ability to communicate with customers, Associates, and Management.
Regular attendance is essential to ensure adequate coverage and meet company objectives.
Ability to work a flexible schedule, including nights, weekends, and holidays.
Ability to walk and stand constantly (67–100% of an 8-hour shift).
Ability to lift up to 50 pounds occasionally (1–33% of an 8-hour shift).
Ability to climb frequently (34–66% of an 8-hour shift).

Nice To Haves

Retail or sales experience preferred.

Responsibilities

Meet company sales goals by using sales techniques and communicating product knowledge; recommend merchandise or help customers locate or obtain items based on their needs and preferences.
Maintain knowledge of current sales and promotions, pricing, and visual standards.
Follow standards for merchandise handling, presentation, loss prevention, and other duties directed by Management.
Participate in visual directives, including monthly store sets and zone maintenance.
Model and promote Most Amazing Personal Service (MAPS) principles and standards, offering a cohesive omnichannel experience.
Resolve customer concerns promptly.
Provide a fast and efficient register experience while following applicable payment, coupon, return, exchange, security, and operational policies.
Reinforce buying decisions at checkout and achieve add-on goals, including gift card sales.
Sign customers up for the reward program.
Build and maintain a customer following through clienteling and wardrobing.
Stay informed about current product fit and style assortment offerings in store and online.
Maintain consistent client communication using the customer book.
Support replenishment activities that keep the store full and abundant.
Assist with locate fulfillment.
Assist with visual directives, including floor sets, window changes, visual presentations, and signage placement.
Assist with boutique cleanliness and organization.
Promote an inclusive, collaborative approach to problem solving.
Seek personal development opportunities and solicit feedback.
Perform other duties as assigned.