Retail Sales Associate – Part Time

Autozone • Springfield, MA

17h

About The Position

AutoZone’s store teams are the frontline of WOW! Customer Service, helping customers find the right parts and solutions for their automotive needs. Store employees maintain well-stocked inventory, assist with product selection, and provide advice that enhances the shopping experience. The Retail Sales Associate contributes to sales and store operations while fostering a positive, knowledgeable retail environment. The role offers opportunities for growth in an essential industry serving the motoring public.

Associates engage with customers, recommend products and services, maintain merchandise and store organization, and support daily operations. They use diagnostic tools to read codes from customer vehicles and recommend solutions. The position requires a flexible schedule, including mornings, nights, weekends, and overtime as needed.

Requirements

• Must be at least 16 years old.
• Ability to lift, load, and deliver merchandise.
• Flexible schedule availability, including mornings, nights, weekends, and overtime as needed.

Nice To Haves

• Basic knowledge of automotive parts.
• Strong people skills and effective communication in both Spanish and English.
• Previous experience in automotive retail.
• Automotive Service Excellence (ASE) Certification.

Responsibilities

• Engage with customers, provide trustworthy automotive advice, and communicate clearly and professionally.
• Collaborate with managers and teammates to support a motivated, productive store environment; assist team members and demonstrate leadership in daily responsibilities.
• Recommend products, services, and promotions to enhance customer experience and contribute to sales goals and store performance metrics.
• Restock merchandise, maintain organization, follow point-of-sale procedures and loss-prevention policies, and support proper financial management and smooth store operations.
• Use structured processes to complete assigned tasks efficiently and follow company safety policies, including use of Personal Protective Equipment (PPE).
• Stay up to date on automotive parts, tools, and promotions through AutoZone systems.
• Use diagnostic tools to read codes from customer vehicles and recommend solutions.
• Lift, load, and deliver merchandise.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed