Sales Associate

KnitWell Group•Southlake, TX

22h•Onsite

About The Position

Talbots is hiring a Sales Associate to provide a meaningful customer service experience, promote products, and build relationships with customers and the brand. The associate supports the management team in building store business, uses product and fashion knowledge to style customers, and contributes to store operations. This is a regular, part-time position at the Southlake, Texas store, with an availability expectation of 15 to 20 hours per week and flexibility to work evenings, weekends, and holidays as business needs require. Talbots is a specialty retailer of women's clothing, shoes, and accessories, established in 1947. The company emphasizes modern classic style, quality craftsmanship, gracious service, teamwork, creativity, integrity, respect, diversity, and community involvement. The position description covers the general nature of the work and may not include every duty or responsibility.

Requirements

Demonstrated selling competence, styling expertise, and a love of fashion.
Drive to create, build, and cultivate relationships.
Ambition and passion for achieving goals individually and as part of a store team; ability to thrive in a team environment.
Excellent verbal communication skills and a high level of integrity.
Technological competency in navigating a computer, iPad, or handheld system.
Strong organizational skills and ability to multitask in a fast-paced, changing environment.
Ability to work cooperatively in a diverse work environment.
Comfort with climbing ladders, moving around regularly, and standing for extended periods.
Ability to bend, reach, stretch for products, and lift, carry, and move at least 40 lbs.
Availability for 15 to 20 hours per week, with flexibility for evenings, weekends, and holidays based on business needs.

Responsibilities

Provide an exceptional and meaningful customer service experience that promotes products and builds brand relationships.
Assist the management team in building store business.
Support service enhancers, including active use of Concierge, to build strong relationships.
Serve multiple customers at a time and handle simultaneous tasks or projects.
Stay informed about fashion trends and new arrivals, including product fit, color, and fashion details.
Use product knowledge and fashion expertise to create outfits and recommend items that meet customers’ needs.
Participate in learning opportunities and accept direction, coaching, and feedback to maximize performance.
Achieve sales and service metrics, including clientelling and outreach, appointment setting, and Talbots Classic Awards.
Complete assigned projects and operational work, including filling orders, replenishment, and recovery.