Sales Associate Jobs

About The Position

Requirements

• Clear communication and attentive listening skills to assist guests in person and by phone.
• Basic math skills to verify prices, apply authorized discounts, count change, and reconcile transactions.
• Ability to learn the merchandise assortment and use point-of-sale and inventory systems accurately.
• Attention to detail when handling payments, checking stock, and arranging displays.
• Ability to prioritize guests during busy periods and coordinate with coworkers to keep the register and sales floor covered.
• Ability to perform the essential functions of the position with or without reasonable accommodation.
• Ability to stand and walk for extended periods, bend and reach to stock shelves, and lift or carry merchandise and supplies between the stockroom and sales floor.

Nice To Haves

• Previous experience in retail sales, cashiering, or guest service is preferred.
• Experience in a resort gift shop, boutique, or specialty store is desirable.

Responsibilities

• Greet guests promptly, offer assistance, and give them space to browse.
• Ask questions to understand what guests are looking for and recommend items suited to their preferences, occasion, or budget.
• Explain product features, sizing, pricing, and care instructions.
• Check stock when an item is missing from the sales floor and offer alternatives when it is unavailable.
• Process purchases, returns, and exchanges using the point-of-sale system and resort procedures.
• Verify guest information before posting authorized room charges.
• Confirm prices and discounts, provide receipts, and package purchases with care.
• Receive, count, tag, and replenish merchandise.
• Check deliveries against inventory records and report discrepancies or damaged items to the retail leader.
• Keep displays tidy, prices visible, and aisles clear; refold and rehang merchandise, maintain fitting rooms where applicable, and prepare promotional displays as directed.
• Listen to guest concerns, explain available options, and involve a retail leader when approval is required.
• Follow up with guests when checking stock or resolving pricing questions.
• Complete assigned opening and closing duties, including preparing the register, balancing the cash drawer, and securing merchandise.
• Follow cash-handling and loss-prevention procedures and protect guest payment information.

Benefits

• Full benefit plans
• 401k with a company match
• Lucrative bonus programs