About The Position

AutoZone store teams provide customer service and help customers find parts and solutions for automotive needs. Store employees maintain inventory, assist with product selection, and provide automotive advice while supporting sales and store operations. The Retail Sales Associate delivers customer service, works collaboratively with the store team, and contributes to a positive retail environment. The role includes assisting customers with automotive products and installations, using diagnostic tools, maintaining merchandise and store organization, and following company processes and safety policies.

Requirements

  • Must be at least 18 years old.
  • Basic knowledge of automotive parts is required.
  • Ability to lift, load, and deliver merchandise.
  • Availability for a flexible full-time schedule, including mornings, nights, weekends, and overtime as needed.

Nice To Haves

  • High school diploma or GED.
  • Strong people skills and effective communication in both Spanish and English.
  • Previous experience in automotive retail.
  • Automotive Service Excellence (ASE) Certification.

Responsibilities

  • Engage with customers, provide automotive advice, and communicate clearly and professionally.
  • Collaborate with managers and teammates to support a productive store environment and demonstrate leadership in daily responsibilities.
  • Recommend products, services, and promotions, and contribute to sales goals and store performance metrics.
  • Restock and organize merchandise, follow cash-handling procedures and loss-prevention policies, and support smooth store operations.
  • Complete assigned tasks using company processes and follow safety policies and PPE requirements.
  • Maintain knowledge of automotive parts, tools, and promotions using AutoZone systems.
  • Assist customers with wiper blade, battery, and light bulb installations.
  • Use diagnostic tools to read vehicle codes and recommend solutions.
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