Sales Associate Key, Reston

KnitWell Group•Reston, VA

1d•Onsite

About The Position

Talbots is hiring a Sales Associate Key for its Reston store. The role focuses on delivering exceptional customer service, promoting products, building customer relationships, and supporting store business and operations. The associate uses product and fashion knowledge to help customers create outfits, works toward sales and service metrics, and contributes to a productive team environment. The position also includes occasional responsibility for leading or supervising others and opening or closing the store. This is a regular part-time position.

Requirements

Excellent verbal communication skills and a high level of integrity.
Ability to work cooperatively in a diverse work environment.
Ability to climb ladders, move around regularly, and stand for extended periods.
Ability to bend, reach, and stretch for products, and lift, carry, and move at least 40 lbs.
Technological aptitude to use POS, computer, iPad, and handheld systems.
Flexible availability based on business needs, including evenings, weekends, and holidays.
Customer-centric approach and ability to create exceptional customer experiences.
Ability to build relationships and work toward goals individually and as part of a team.
Passion for selling and ability to find thoughtful ways to maximize store traffic.

Responsibilities

Provide exceptional customer service that promotes products and builds brand relationships.
Assist the management team in building store business.
Serve multiple customers at a time, multitask, and handle projects simultaneously.
Stay informed about fashion trends and new arrivals, including product fit, color, and fashion.
Use product knowledge and fashion expertise to create outfits and recommend items suited to customers’ needs.
Develop and maintain positive working relationships that support a productive work environment.
Communicate store information, brand initiatives, discrepancies, and other pertinent information to management.
Achieve sales and service metrics, including Talbots Classic Awards.
Participate in learning opportunities and apply direction, coaching, and feedback to improve performance.
Support operational excellence, including inventory tasks such as filling orders, recalls, recovery, replenishment, and re-ticketing.
Plan and prioritize tasks to meet customer and business needs.
Occasionally lead or supervise others and open or close the store.
Understand customer needs and wants through intentional conversation.