Sales Associate Key

Knitwell Group•Albuquerque, NM
•Onsite

About The Position

Talbots is hiring a part-time Sales Associate to provide customer service and support store sales and operations. The role focuses on creating meaningful customer experiences, promoting products, building customer relationships, and helping the management team grow store business. Associates use fashion and product knowledge to recommend items and create outfits, work with multiple customers and tasks, and contribute to a productive team environment. The position also supports inventory and other operational processes, communicates relevant store information to management, and may occasionally lead or supervise others and open or close the store.

Requirements

  • Able to work cooperatively in a diverse work environment.
  • Excellent verbal communication skills and a high level of integrity.
  • Able to climb ladders, move around regularly, and stand for extended periods.
  • Able to bend, reach, and stretch for products, and lift, carry, and move at least 40 pounds.
  • Technological aptitude to navigate POS, computer, iPad, and handheld systems.
  • Flexible availability based on business needs, including evenings, weekends, and holidays.

Responsibilities

  • Provide an exceptional customer service experience that promotes products and builds brand relationships.
  • Assist the management team in building store business.
  • Serve multiple customers at a time and manage simultaneous tasks or projects.
  • Stay aware of fashion trends and learn about new arrivals, including product fit, color, and fashion.
  • Use product knowledge and fashion expertise to create outfits and recommend items that meet customer needs.
  • Develop and maintain positive working relationships that support a productive work environment.
  • Communicate store information, brand initiatives, discrepancies, and other relevant information to management.
  • Achieve sales and service metrics, including Talbots Classic Awards.
  • Participate in learning opportunities and respond to direction, coaching, and feedback to improve performance.
  • Support operational excellence and manage inventory according to policies and procedures, including filling orders, recalls, recovery, replenishment, and re-ticketing.
  • Plan and prioritize tasks to meet customer and business needs.
  • Lead or supervise others on occasion and open and/or close the store.
  • Understand customer needs and wants through intentional conversation.

Benefits

  • Growth opportunities and tools to progress beyond the position.
  • Incentive opportunities.
  • Comprehensive benefits packages accessible to full-time and eligible part-time employees.
  • 50%, 60%, and 70% merchandise discounts on Talbots and Haven Well Within.
  • Referral Incentive Program.
  • Discounts on travel, shopping, concerts, and more.
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