Sales Associate Key

Knitwell Group • Allentown, PA

5d • Onsite

About The Position

Talbots is seeking a part-time Sales Associate to provide exceptional customer service, promote merchandise, and build customer relationships. The role supports store business and operational excellence, contributes to a productive team environment, and may involve leading or supervising others, as well as opening or closing the store. The position is at Store 00398 in Allentown, Pennsylvania.

Requirements

• Able to create a selling culture aligned with customer needs.
• Customer-centric mentality and understanding of exceptional customer experiences.
• Driven to create, build, and cultivate relationships.
• Ambition and passion for achieving individual and team goals, and ability to thrive in a team environment.
• Passion for selling and ability to find thoughtful ways to maximize store traffic.
• Excellent verbal communication skills and a high level of integrity.
• Ability to work cooperatively in a diverse work environment.
• Comfortable climbing ladders, moving around regularly, and standing for extended periods.
• Ability to bend, reach, and stretch for products, and lift, carry, and move at least 40 pounds.
• Technological aptitude to use POS, computer, iPad, and handheld systems.
• Flexible availability based on business needs, including evenings, weekends, and holidays.

Responsibilities

• Provide an exceptional and meaningful customer service experience that promotes products and builds brand relationships.
• Assist the management team in building store business.
• Serve multiple customers at a time, multitask, and handle projects simultaneously.
• Stay aware of fashion trends and learn about new arrivals, including product fit, color, and fashion.
• Use product knowledge and fashion expertise to create outfits and suggest items suited to customers’ needs.
• Develop and maintain positive working relationships that support a productive work environment.
• Communicate store information, brand initiatives, discrepancies, and other pertinent information to management.
• Achieve sales and service metrics, including Talbots Classic Awards.
• Participate in learning opportunities and accept direction, coaching, and feedback to improve performance.
• Support operational excellence, including inventory management, filling orders, recalls, recovery, replenishment, and re-ticketing.
• Plan and prioritize tasks to meet customer and business needs.
• Lead or supervise others on occasion and open or close the store.
• Understand customer needs and wants through intentional conversation.

Benefits

• Growth opportunities and tools to progress beyond the position.
• Incentive opportunities.
• Comprehensive benefits packages available to full-time and eligible part-time employees.
• 50%, 60%, and 70% merchandise discounts at Talbots and Haven Well Within.
• Referral Incentive Program.
• Discounts on travel, shopping, concerts, and more.

What This Job Offers

• Job Type: Part-time
• Education Level: No Education Listed