Sales Associate Key

Knitwell Group•Millbury, MA

1d•$16 - $19•Onsite

About The Position

Talbots is hiring a part-time Sales Associate at its Shoppes at Blackstone Valley store in Millbury, Massachusetts. The role focuses on delivering meaningful customer service, building customer and brand relationships, supporting store sales and operations, and helping create a productive team environment. The associate may occasionally lead or supervise others and open or close the store.

Requirements

Ability to create a selling culture aligned around customer needs.
Customer-centric approach and understanding of exceptional customer experiences.
Ability and drive to build and cultivate relationships.
Ambition and passion for achieving individual and team goals.
Passion for selling and ability to maximize store traffic.
Excellent verbal communication skills and a high level of integrity.
Ability to work cooperatively in a diverse work environment.
Comfort climbing ladders, moving regularly, and standing for extended periods.
Ability to bend, reach, stretch, and lift, carry, or move at least 40 pounds.
Technological aptitude to use POS, computer, iPad, and handheld systems.
Flexible availability for evenings, weekends, and holidays based on business needs.

Responsibilities

Provide exceptional customer service that promotes products and builds brand relationships.
Assist the management team in building store business.
Serve multiple customers, multitask, and handle projects simultaneously.
Stay informed about fashion trends, new arrivals, and product details such as fit and color.
Use product and fashion knowledge to create outfits and suggest items that meet customer needs.
Develop and maintain positive working relationships that support a productive work environment.
Communicate store information, brand initiatives, discrepancies, and other relevant information to management.
Achieve sales and service metrics, including Talbots Classic Awards.
Participate in learning opportunities and accept direction, coaching, and feedback to improve performance.
Support operational excellence, including managing inventory, filling orders, recalls, recovery, replenishment, and re-ticketing.
Plan and prioritize tasks to meet customer and business needs.
Occasionally lead or supervise others and open or close the store.
Understand customer needs and wants through intentional conversation.