Sales Associate Key

KnitWell Group•Atlanta, GA

2d•Onsite

About The Position

Talbots is seeking a Sales Associate to provide exceptional customer service and promote products while building relationships with customers and supporting store business. The role focuses on creating a customer-centered selling culture, using fashion and product knowledge to recommend outfits, and meeting sales and service metrics. The associate also supports store operations, inventory management, and a productive team environment. The position may include leading or supervising others on occasion and opening or closing the store. This is a regular part-time position at the Vinings store in Atlanta, Georgia.

Requirements

Excellent verbal communication skills and a high level of integrity.
Ability to work cooperatively in a diverse work environment.
Comfort with climbing ladders, moving around regularly, and standing for extended periods.
Ability to bend, reach, stretch for products, and lift, carry, and move at least 40 pounds.
Technological aptitude to navigate POS, computer, iPad, and handheld systems.
Flexible availability based on business needs, including evenings, weekends, and holidays.
Customer-centric mentality and ability to create exceptional customer experiences.
Ability to build relationships, pursue goals individually and as part of a team, and work in a team environment.
Passion for selling and ability to find thoughtful, organized ways to maximize store traffic.

Responsibilities

Provide an exceptional and meaningful customer service experience that promotes products and builds brand relationships.
Assist the management team in building store business.
Serve multiple customers, multitask, and handle projects simultaneously.
Stay informed about fashion trends and new arrivals, including product fit, color, and fashion details.
Use product knowledge and fashion expertise to create outfits and recommend items that meet customer needs.
Develop and maintain positive working relationships that support a productive work environment.
Communicate store information, brand initiatives, discrepancies, and other pertinent information to management.
Achieve sales and service metrics, including Talbots Classic Awards.
Participate in learning opportunities and accept direction, coaching, and feedback to maximize individual performance.
Support operational excellence and manage inventory according to policies and procedures, including filling orders, recalls, recovery, replenishment, and re-ticketing.
Plan and prioritize tasks to meet customer and business needs.
Lead or supervise others on occasion and open or close the store.
Understand customer needs and wants through intentional conversation.