Sales Associate Key

Knitwell Group•Atlanta, GA

2d•Onsite

About The Position

Talbots is hiring a part-time Sales Associate to provide customer service and support store sales and operations. The role focuses on creating meaningful customer experiences, promoting products, building brand relationships, and helping the management team grow store business. Associates use fashion and product knowledge to meet customer needs, achieve sales and service metrics, and contribute to a productive, inclusive team environment. The position may also involve leading or supervising others on occasion, as well as opening or closing the store.

Requirements

Demonstrated ability to create a selling culture aligned with customer needs.
Customer-centric mindset and understanding of exceptional customer experiences.
Ability to build and cultivate relationships.
Ambition and passion for achieving individual and team goals.
Passion for selling and ability to thoughtfully maximize store traffic.
Excellent verbal communication skills and a high level of integrity.
Ability to work cooperatively in a diverse work environment.
Comfort with climbing ladders, moving regularly, and standing for extended periods.
Ability to bend, reach, stretch, and lift, carry, and move at least 40 pounds.
Technological aptitude to use POS, computer, iPad, and handheld systems.
Flexible availability for evenings, weekends, and holidays based on business needs.

Responsibilities

Provide exceptional customer service that promotes products and builds brand relationships.
Assist the management team in building store business.
Serve multiple customers, multitask, and handle projects simultaneously.
Stay informed about fashion trends, new arrivals, and product attributes such as fit and color.
Use product knowledge and fashion expertise to create outfits and recommend items that meet customer needs.
Develop and maintain positive working relationships that support a productive work environment.
Communicate store information, brand initiatives, discrepancies, and other relevant information to management.
Achieve sales and service metrics, including Talbots Classic Awards.
Participate in learning opportunities and respond to direction, coaching, and feedback to improve performance.
Support operational excellence, including inventory management, filling orders, recalls, recovery, replenishment, and re-ticketing.
Plan and prioritize tasks to meet customer and business needs.
Lead or supervise others on occasion and open or close the store as needed.
Understand customer needs and wants through intentional conversation.