Sales Associate Key

KnitWell Group•Hanover, NH

3d•Onsite

About The Position

Talbots is hiring a Sales Associate Key to provide exceptional customer service, promote merchandise, and build relationships with customers while helping grow store business. The role supports sales and service goals, store operations, and a productive team environment. It may also involve leading or supervising others occasionally and opening or closing the store. This is a regular, part-time position at Talbots Store 00489 in Hanover, New Hampshire.

Requirements

Demonstrated ability to create a customer-focused selling culture.
Customer-centric mentality and commitment to exceptional customer experiences.
Ability and motivation to build and cultivate relationships.
Ambition and passion for achieving individual and team goals.
Passion for selling and ability to maximize store traffic through organized, thoughtful approaches.
Excellent verbal communication skills and a high level of integrity.
Ability to work cooperatively in a diverse work environment.
Comfort with climbing ladders, moving regularly, and standing for extended periods.
Ability to bend, reach, stretch for products, and lift, carry, and move at least 40 pounds.
Technological aptitude to use POS, computer, iPad, and handheld systems.
Flexible availability based on business needs, including evenings, weekends, and holidays.

Responsibilities

Provide an exceptional and meaningful customer service experience that promotes products and builds brand relationships.
Assist the management team in building store business.
Serve multiple customers at a time and manage concurrent tasks or projects.
Stay informed about fashion trends and new arrivals, including product fit, color, and fashion details.
Use product knowledge and fashion expertise to create outfits and recommend items suited to customer needs.
Develop and maintain positive working relationships that support a productive work environment.
Communicate store information, brand initiatives, discrepancies, and other relevant information to management.
Achieve sales and service metrics, including Talbots Classic Awards.
Participate in learning opportunities and respond to direction, coaching, and feedback to improve performance.
Support operational excellence, including inventory management, order filling, recalls, recovery, replenishment, and reticketing.
Plan and prioritize tasks to meet customer and business needs.
Lead or supervise others occasionally and open or close the store as needed.
Understand customer needs and wants through intentional conversation.