Sales Associate Key

Knitwell Group•Ridgewood, NJ
•$16 - $21•Onsite

About The Position

Talbots is seeking a Sales Associate Key to provide exceptional customer service, promote products, build customer relationships, and help grow store business. The role supports the management team, contributes to sales and service goals, and helps maintain operational excellence, including inventory activities. The associate may lead or supervise others on occasion and may open or close the store. This is a regular part-time position at the Ridgewood, New Jersey store, with an hourly pay range of $16.42 to $20.55.

Requirements

  • Able to create a selling culture aligned around customer needs.
  • Customer-centric, with an understanding of how to create exceptional customer experiences.
  • Driven to create, build, and cultivate relationships.
  • Ambitious and passionate about achieving individual and team goals, and able to thrive in a team environment.
  • Passionate about selling and able to find thoughtful ways to maximize store traffic.
  • Excellent verbal communication skills and a high level of integrity.
  • Able to work cooperatively in a diverse work environment.
  • Comfortable climbing ladders, moving around regularly, and standing for extended periods.
  • Able to bend, reach, and stretch for products, and lift, carry, and move at least 40 pounds.
  • Technologically capable of navigating POS, computer, iPad, and handheld systems.
  • Flexible availability for evenings, weekends, and holidays based on business needs.

Responsibilities

  • Provide a meaningful customer service experience that promotes products and builds brand relationships.
  • Assist the management team in building store business.
  • Serve multiple customers while multitasking and handling projects simultaneously.
  • Stay informed about fashion trends and new arrivals, including product fit, color, and fashion details.
  • Use product knowledge and fashion expertise to create customer outfits and recommend items suited to customer needs.
  • Develop and maintain positive working relationships that support a productive work environment.
  • Communicate store information, brand initiatives, discrepancies, and other pertinent information to management.
  • Achieve sales and service metrics, including Talbots Classic Awards.
  • Participate in learning opportunities and accept direction, coaching, and feedback to improve performance.
  • Support operational excellence and manage inventory according to policies and procedures, including filling orders, recalls, recovery, replenishment, and re-ticketing.
  • Plan and prioritize tasks to meet customer and business needs.
  • Lead or supervise others on occasion and open and/or close the store.
  • Understand customer needs and wants through intentional conversation.

Benefits

  • Growth opportunities and tools to advance beyond the position.
  • Incentive opportunities.
  • Comprehensive benefits packages available to full-time and eligible part-time employees.
  • 50%, 60%, and 70% merchandise discounts on Talbots and Haven Well Within.
  • Referral Incentive Program.
  • Discounts on travel, shopping, concerts, and more.
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