Sales Associate Key

Knitwell Group•Gonzales, LA

4d•Onsite

About The Position

Talbots is hiring a part-time Sales Associate to deliver an exceptional, meaningful customer service experience, promote products, and build relationships with customers and the brand. The role supports store business and sales goals through fashion expertise, product knowledge, operational tasks, and teamwork. The associate may also lead or supervise others occasionally and open or close the store.

Requirements

Ability to create a selling culture aligned around customer needs.
Customer-centric approach and commitment to exceptional customer experiences.
Ability to build and cultivate relationships.
Ambition and passion for achieving individual and team goals.
Passion for selling and ability to maximize store traffic in organized, thoughtful ways.
Excellent verbal communication skills and a high level of integrity.
Ability to work cooperatively in a diverse work environment.
Comfort with climbing ladders, moving regularly, and standing for extended periods.
Ability to bend, reach, and stretch for products, and lift, carry, and move at least 40 pounds.
Technological aptitude to navigate POS, computer, iPad, and handheld systems.
Flexible availability to work evenings, weekends, and holidays based on business needs.

Responsibilities

Provide exceptional customer service that promotes products and builds brand relationships.
Assist the management team in building store business.
Serve multiple customers while multitasking and handling projects simultaneously.
Stay informed about fashion trends and new arrivals, including product fit, color, and fashion.
Use product knowledge and fashion expertise to create outfits and recommend items suited to customer needs.
Develop and maintain positive working relationships that support a productive work environment.
Communicate store information, brand initiatives, discrepancies, and other pertinent information to management.
Achieve sales and service metrics, including Talbots Classic Awards.
Participate in learning opportunities and accept direction, coaching, and feedback to improve performance.
Support operational excellence and manage inventory according to policies and procedures, including filling orders, recalls, recovery, replenishment, and re-ticketing.
Plan and prioritize tasks to meet customer and business needs.
Lead or supervise others occasionally and open or close the store.
Understand customer needs and wants through intentional conversation.