Sales Associate Key

KnitWell Group•Morristown, NJ

3d•Onsite

About The Position

Talbots is hiring a Sales Associate Key to provide exceptional customer service, promote products, build customer relationships, and help support store business. The role combines sales and service with operational tasks, such as inventory management, replenishment, order fulfillment, and store recovery. The associate may occasionally lead or supervise others and open or close the store. This is a regular part-time position at the Morristown, New Jersey store, paying $16.42–$20.55 per hour. Talbots offers opportunities for growth, incentive opportunities, eligible employee benefits, merchandise discounts, and other perks. The company values teamwork, creativity, customer relationships, integrity, respect, diversity, inclusion, and community involvement.

Requirements

Excellent verbal communication skills and a high level of integrity.
Ability to work cooperatively in a diverse work environment.
Ability to climb ladders, move around regularly, and stand for extended periods.
Ability to bend, reach, and stretch for products, and lift, carry, and move at least 40 lbs.
Technological aptitude to use POS, computer, iPad, and handheld systems.
Flexible availability for business needs, including evenings, weekends, and holidays.
Customer-centric approach and ability to create exceptional customer experiences.
Ability to build relationships and work toward individual and team goals.
Passion for selling and ability to find organized, thoughtful ways to maximize store traffic.

Responsibilities

Provide exceptional customer service that promotes products and builds brand relationships.
Assist the management team in building store business.
Serve multiple customers at once and handle concurrent tasks or projects.
Stay informed about fashion trends and new arrivals, including product fit, color, and fashion details.
Use product knowledge and fashion expertise to create outfits and recommend items that meet customer needs.
Develop and maintain positive working relationships that support a productive work environment.
Communicate store information, brand initiatives, discrepancies, and other relevant information to management.
Achieve sales and service metrics, including Talbots Classic Awards.
Participate in learning opportunities and accept direction, coaching, and feedback to maximize performance.
Support operational excellence, including inventory management, order fulfillment, recalls, recovery, replenishment, and re-ticketing.
Plan and prioritize tasks to meet customer and business needs.
Occasionally lead or supervise others and open or close the store.
Understand customer needs and wants through intentional conversation.