Sales Associate Key

Knitwell Group • Salem, NH

1d • Onsite

About The Position

Talbots is seeking a part-time Sales Associate to provide exceptional customer service, promote products, build customer and brand relationships, and support store business. The role focuses on creating a customer-centered selling experience, using fashion and product knowledge to recommend outfits, and achieving sales and service metrics. The associate also supports operational tasks and may occasionally lead or supervise others and open or close the store.

Requirements

• Demonstrated customer-centric approach and ability to create exceptional customer experiences.
• Ability to build and cultivate relationships.
• Ambition and passion for achieving individual and team goals; ability to thrive in a team environment.
• Passion for selling and ability to maximize store traffic through organized, thoughtful selling.
• Excellent verbal communication skills and a high level of integrity.
• Ability to work cooperatively in a diverse work environment.
• Comfort with climbing ladders, moving regularly, and standing for extended periods.
• Ability to bend, reach, stretch, lift, carry, and move at least 40 lbs.
• Technological aptitude to navigate POS, computer, iPad, and handheld systems.
• Flexible availability based on business needs, including evenings, weekends, and holidays.

Responsibilities

• Provide an exceptional customer service experience that promotes products and builds brand relationships.
• Assist the management team in building store business.
• Serve multiple customers, multitask, and handle projects simultaneously.
• Stay informed about fashion trends, new arrivals, and product details such as fit, color, and style.
• Use product knowledge and fashion expertise to create outfits and recommend items suited to customer needs.
• Develop and maintain positive working relationships that support a productive work environment.
• Communicate store information, brand initiatives, discrepancies, and other relevant information to management.
• Achieve sales and service metrics, including Talbots Classic Awards.
• Participate in learning opportunities and accept direction, coaching, and feedback to improve performance.
• Support operational excellence, including inventory management, order filling, recalls, recovery, replenishment, and re-ticketing.
• Plan and prioritize tasks to meet customer and business needs.
• Occasionally lead or supervise others and open or close the store.
• Understand customer needs and wants through intentional conversation.

Benefits

• Incentive opportunities.
• Comprehensive benefits packages available to full-time and eligible part-time employees.
• Merchandise discounts of 50%, 60%, and 70% at Talbots and Haven Well Within.
• Referral incentive program.
• Discounts on travel, shopping, concerts, and more.
• Growth and development opportunities.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed