Sales Associate Key

KnitWell Group•Ann Arbor, MI

1d•Onsite

About The Position

Talbots is hiring a Sales Associate Key to deliver exceptional customer service, promote products, build customer relationships, and support store business and operational excellence. The role involves fashion and product guidance, achieving sales and service metrics, maintaining inventory, and helping manage store activities. The position is regular, part-time, at Store 00064 in Ann Arbor, Michigan.

Requirements

Demonstrated ability to create a selling culture centered on customer needs.
Customer-centric approach and commitment to exceptional customer experiences.
Ability to build and cultivate relationships.
Ambition and passion for achieving individual and team goals.
Passion for selling and ability to maximize store traffic through organized, thoughtful approaches.
Excellent verbal communication skills and a high level of integrity.
Ability to work cooperatively in a diverse work environment.
Comfort with climbing ladders, moving regularly, and standing for extended periods.
Ability to bend, reach, and stretch for products, and lift, carry, and move at least 40 lbs.
Technological aptitude to use POS, computer, iPad, and handheld systems.
Flexible availability based on business needs, including evenings, weekends, and holidays.

Responsibilities

Provide an exceptional and meaningful customer service experience that promotes products and builds brand relationships.
Assist the management team in building store business.
Serve multiple customers at a time, multitask, and handle projects simultaneously.
Stay aware of fashion trends and learn about new arrivals, including product fit, color, and fashion details.
Use product knowledge and fashion expertise to create outfits and recommend items that meet customer needs.
Develop and maintain positive working relationships that support a productive work environment.
Communicate store information, brand initiatives, discrepancies, and other relevant information to management.
Achieve sales and service metrics, including Talbots Classic Awards.
Participate in learning opportunities and apply direction, coaching, and feedback to improve performance.
Support operational excellence and manage inventory according to policies and procedures, including filling orders, recalls, recovery, replenishment, and re-ticketing.
Plan and prioritize tasks to meet customer and business needs.
Lead or supervise others on occasion and open or close the store as needed.
Understand customer needs and wants through intentional conversation.