Sales Associate Key

Knitwell Group•Grove City, PA

23h•Onsite

About The Position

Talbots is hiring a part-time Sales Associate to deliver an exceptional customer experience and support store sales and operations. The role centers on understanding customer needs, promoting products, building brand relationships, and contributing to a collaborative, productive store environment. The associate also supports the management team, meets sales and service metrics, maintains product knowledge, and helps manage inventory. The position may involve leading or supervising others on occasion, as well as opening or closing the store.

Requirements

Able to create a selling culture aligned with customer needs.
Customer-centric, with an understanding of the importance of exceptional customer experiences.
Driven to create, build, and cultivate relationships.
Ambitious and passionate about achieving goals individually and as part of a store team.
Passionate about selling and able to find organized, thoughtful ways to make the most of store traffic.
Excellent verbal communication skills and a high level of integrity.
Able to work cooperatively in a diverse work environment.
Comfortable climbing ladders, moving around regularly, and standing for extended periods.
Able to bend, reach, and stretch for products, and lift, carry, and move at least 40 pounds.
Technologically capable of using POS, computer, iPad, and handheld systems.
Flexible availability for business needs, including evenings, weekends, and holidays.

Responsibilities

Provide an exceptional and meaningful customer service experience that promotes products and builds brand relationships.
Assist the management team in building store business.
Serve multiple customers at once and manage multiple tasks or projects simultaneously.
Stay informed about fashion trends, new arrivals, and product details such as fit, color, and style.
Use product knowledge and fashion expertise to create outfits and recommend items that meet customer needs.
Develop and maintain positive working relationships that support a productive work environment.
Communicate store information, brand initiatives, discrepancies, and other relevant information to management.
Achieve sales and service metrics, including Talbots Classic Awards.
Participate in learning opportunities and respond to direction, coaching, and feedback to improve individual performance.
Support operational excellence, including inventory management, filling orders, recalls, recovery, replenishment, and re-ticketing.
Plan and prioritize tasks to meet customer and business needs.
Lead or supervise others on occasion and open or close the store.
Understand customer needs and wants through intentional conversation.