Sales Associate Key

Knitwell Group • Gulfport, MS

5d • Onsite

About The Position

Talbots is seeking a Sales Associate Key to provide exceptional customer service and help promote products and build relationships with customers. The role supports the management team in building store business, achieving sales and service metrics, and maintaining operational excellence. The associate uses product and fashion knowledge to help customers put together outfits, handles multiple customers and tasks, and contributes to a productive, inclusive team environment. The position may also involve leading or supervising others on occasion and opening or closing the store.

Requirements

• Customer-centric mentality and ability to create exceptional customer experiences.
• Ability to build and cultivate relationships.
• Ambition and passion for achieving individual and team goals.
• Ability to thrive in a team environment and work cooperatively in a diverse workplace.
• Passion for selling and ability to find thoughtful ways to maximize store traffic.
• Excellent verbal communication skills and a high level of integrity.
• Ability to climb ladders, move around regularly, and stand for extended periods.
• Ability to bend, reach, and stretch for products, and lift, carry, and move at least 40 lbs.
• Technological aptitude to use POS, computer, iPad, and handheld systems.
• Flexible availability based on business needs, including evenings, weekends, and holidays.

Responsibilities

• Provide an exceptional and meaningful customer service experience that promotes products and builds brand relationships.
• Assist the management team in building store business.
• Serve multiple customers at a time and manage simultaneous tasks or projects.
• Stay informed about fashion trends and new arrivals, including product fit, color, and fashion details.
• Use product knowledge and fashion expertise to create outfits and suggest items that meet customers’ needs.
• Develop and maintain positive working relationships that support a productive work environment.
• Communicate store information, brand initiatives, discrepancies, and other relevant information to management.
• Achieve sales and service metrics, including Talbots Classic Awards.
• Participate in learning opportunities and apply direction, coaching, and feedback to improve performance.
• Support operational excellence and manage inventory according to policies and procedures, including filling orders, recalls, recovery, replenishment, and re-ticketing.
• Plan and prioritize tasks and responsibilities to meet customer and business needs.
• Lead or supervise others on occasion and open or close the store.
• Understand customer needs and wants through intentional conversation.

Benefits

• Growth opportunities and tools to advance beyond the position.
• Incentive opportunities.
• Comprehensive benefits packages available to full-time and eligible part-time employees.
• 50%, 60%, and 70% merchandise discounts on Talbots and Haven Well Within.
• Referral Incentive Program.
• Discounts on travel, shopping, concerts, and more.

What This Job Offers

• Job Type: Part-time
• Education Level: No Education Listed