Sales Associate Key

Knitwell Group • Chadds Ford Township, PA

7d • Onsite

About The Position

The Sales Associate provides exceptional customer service, promotes Talbots products, and builds relationships with customers and the brand. The role supports store business and operational excellence, meets sales and service metrics, and may lead or supervise others on occasion, including opening or closing the store. This is a regular, part-time position at the Chadd's Ford store in Glen Mills, Pennsylvania.

Requirements

• Customer-centric approach and ability to create exceptional customer experiences.
• Ability to build and cultivate customer relationships.
• Ambition and passion for achieving individual and team goals.
• Passion for selling and ability to maximize store traffic.
• Excellent verbal communication skills and a high level of integrity.
• Ability to work cooperatively in a diverse work environment.
• Comfort with climbing ladders, moving regularly, and standing for extended periods.
• Ability to bend, reach, stretch, and lift, carry, or move at least 40 pounds.
• Technological aptitude to use POS, computer, iPad, and handheld systems.
• Flexible availability based on business needs, including evenings, weekends, and holidays.

Responsibilities

• Provide an exceptional customer service experience that promotes products and builds brand relationships.
• Assist the management team in building store business.
• Serve multiple customers, multitask, and handle projects simultaneously.
• Stay informed about fashion trends, new arrivals, and product details such as fit and color.
• Use product and fashion knowledge to create outfits and recommend items that meet customer needs.
• Develop positive working relationships that support a productive work environment.
• Communicate store information, brand initiatives, discrepancies, and other relevant information to management.
• Achieve sales and service metrics, including Talbots Classic Awards.
• Participate in learning opportunities and act on direction, coaching, and feedback to improve performance.
• Support operational excellence, including inventory management, order fulfillment, recalls, recovery, replenishment, and re-ticketing.
• Plan and prioritize work to meet customer and business needs.
• Lead or supervise others on occasion and open or close the store.
• Use intentional conversation to understand customer needs and wants.

Benefits

• Incentive opportunities.
• Comprehensive benefits packages for full-time and eligible part-time employees.
• 50%, 60%, and 70% merchandise discounts on Talbots and Haven Well Within merchandise.
• Referral Incentive Program.
• Discounts on travel, shopping, concerts, and more.
• Growth opportunities and tools to progress beyond the position.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed