Sales Associate Key, Reston

Knitwell Group•Reston, VA

2d•$13 - $17•Onsite

About The Position

Talbots is seeking a Sales Associate Key to deliver exceptional customer service, promote products, build customer relationships, and support store business and operations. The role combines fashion and product expertise with sales, customer engagement, teamwork, and operational responsibilities. The associate may occasionally lead or supervise others and open or close the store. This is a regular, part-time position at the Reston, Virginia store, with an hourly pay range of $13.27 to $16.60.

Requirements

Demonstrated ability to help create a customer-focused selling culture.
Customer-centric approach and commitment to exceptional customer experiences.
Ability and desire to build customer relationships and achieve individual and team goals.
Passion for selling and ability to find thoughtful ways to engage store traffic.
Excellent verbal communication skills and a high level of integrity.
Ability to work cooperatively in a diverse work environment.
Comfort with climbing ladders, regular movement, and standing for extended periods.
Ability to bend, reach, stretch, and lift, carry, and move at least 40 pounds.
Technological aptitude to use POS, computer, iPad, and handheld systems.
Flexible availability for business needs, including evenings, weekends, and holidays.

Responsibilities

Provide an exceptional and meaningful customer service experience that promotes products and builds brand relationships.
Assist the management team in building store business.
Serve multiple customers, multitask, and handle projects simultaneously.
Stay aware of fashion trends and learn about new arrivals, including product fit, color, and fashion.
Use product knowledge and fashion expertise to create outfits and recommend items that meet customer needs.
Develop and maintain positive working relationships that support a productive work environment.
Communicate store information, brand initiatives, discrepancies, and other relevant information to management.
Achieve sales and service metrics, including Talbots Classic Awards.
Participate in learning opportunities and accept direction, coaching, and feedback to maximize performance.
Support operational excellence, including managing inventory, filling orders, handling recalls, recovery, replenishment, and re-ticketing.
Plan and prioritize tasks to meet customer and business needs.
Lead or supervise others on occasion and open or close the store.
Understand customer needs and wants through intentional conversation.