Safety Officer Jobs

About The Position

Requirements

• High school diploma or GED.
• Typically one year of experience in security, related public safety, or customer service, including responding to emergencies and identifying and resolving risks to patients, visitors, teammates, or property.
• Obtain the International Association for Healthcare Security and Safety Security Officer Healthcare Certification (CHSO) within two years of appointment; recertification is not required.
• For North Carolina teammates, obtain an Unarmed Guard License from NC Protective Services within one year and maintain it through training and competency assessments.
• Obtain Stop the Bleed Certification within one year of hire.
• Hold a valid driver’s license issued by a Division of Motor Vehicle.
• Hold an Illinois State Police Firearm Owners Identification (FOID) Card or a Department of Justice (DOJ) Concealed Carry Weapon (CCW) license.
• Become certified in conducted energy weapon (e.g., TASER) use within 90 days of hire and periodically thereafter.
• Illinois team members must have completed the State of Illinois 20-hour Basic Security Officer course.
• Successfully pass a background investigation, drug screen, post-offer pre-placement physical, and pre-employment and periodic assessments.
• Demonstrate emotional intelligence and respond empathetically and compassionately to teammate, visitor, and patient incidents.
• Remain calm under pressure and support a safe, welcoming, and therapeutic environment.
• Exercise mature judgment and sound reasoning while remaining courteous and tactful, including when dealing with verbally aggressive people.
• Quickly assess dangerous situations and take appropriate action.
• Demonstrate verbal and written communication skills and communicate clearly by radio and telephone.
• Use a computer for work documentation, including Microsoft Word, Excel, web navigation, and database entry.
• Be able to defend oneself or others and physically restrain a person when de-escalation fails and the circumstances described in the posting warrant restraint.
• Hear radio and telephone communications at high and low decibel levels.
• Be able to sit, stand, walk, and drive throughout the workday; lift up to 35 pounds occasionally; and push or pull with 35 pounds of force.
• Have 20/20 vision in both eyes, or vision correctable to 20/20 with corrective lenses.
• Be physically fit to walk facility and grounds areas, restrain individuals when needed, and assist clinical teammates with lifting patients of all sizes.
• Be able to handle personal stress and possible violence and work with frequent exposure to aggressive behavior and emotionally charged situations.
• Wear protective clothing as necessary when exposed to mechanical, electrical, chemical, explosive, or radiation hazards.
• Operate all equipment necessary to perform the job.

Nice To Haves

• Knowledge of Behavioral Threat Assessment.
• Use of Force Review experience or knowledge.
• Awareness of crime prevention through environmental design.
• Ability to present material and facilitate meetings.

Responsibilities

• Provide security services with professionalism, fairness, compassion, and a customer-service approach while following policies, procedures, and training.
• Maintain an alert, observant, ethical, approachable, and service-oriented presence; enforce safety and security rules and keep department uniforms and equipment in good repair.
• Conduct interior and exterior patrols and inspections to identify vulnerabilities, hazards, and fire conditions; audit Interim Life Safety Measures; manage patient valuables; and conduct contraband searches.
• Assist patients, visitors, and team members with information, directions, and physical help; control traffic; monitor visitor conduct; and question unauthorized persons.
• Prevent, respond to, and investigate workplace violence and respond to service calls involving combative or threatening patients, visitors, or team members.
• Use verbal de-escalation as a primary resource and use approved force when necessary, including conducted energy weapons and handcuffing.
• Plan for, prevent, practice, and respond to emergencies such as lost or abducted infants or children, fires, and active threats.
• Respond immediately to emergencies and crises and physically intervene, as trained, when there is potential for injury.
• Investigate incidents on Advocate Health property, complete timely and accurate reports, and escalate complaints to the appropriate leader with supporting documentation.
• Conduct liaison rounds, build partnerships with departments and units, and provide security awareness education to team members.
• Liaise with federal, state, and local law enforcement and first responders; coordinate, brief, and monitor law-enforcement prisoner patient guards for policy compliance and safety.
• Maintain required training in radio communications, verbal de-escalation, hemorrhage control, CPR, clinical restraints, conducted energy weapons, and department-issued equipment.
• Assist with exterior traffic and crowd control, including parking enforcement, valet parking assistance, and vehicular assistance.

Benefits

• Paid Time Off programs.
• Medical, dental, vision, life, and short- and long-term disability benefits.
• Flexible Spending Accounts for eligible health care and dependent care expenses.
• Adoption assistance and paid parental leave.
• Defined contribution retirement plans with employer match and other financial wellness programs.
• Educational Assistance Program.
• Competitive compensation, potential premium and incentive pay for eligible positions, and opportunity for annual performance-based increases.
• Career development and well-being programs.