Safety & Security Officer

Marriott Vacations Worldwide•San Francisco, CA

About The Position

As a Safety & Security Officer at Marriott Vacations Worldwide (MVW), you help provide Owners and guests with memorable vacation experiences in a supportive work environment. The role involves patrolling the property, responding to safety and security incidents, monitoring security and life-safety systems, assisting guests and associates, and following company policies and procedures. Specific duties may differ by property, team size, or facility.

Requirements

Ability to work various shifts, holidays, and both weekend days.
Ability to reach overhead and below the knees and perform bending, twisting, pulling, and stooping.
Ability to stand, sit, or walk for extended periods.
Ability to lift, carry, push, or pull items weighing up to 50 pounds without assistance.
Background and drug screening may be required, contingent on company policy and applicable legal requirements.

Responsibilities

Patrol all areas of the property on foot or by vehicle using specified equipment, such as a flashlight and high-visibility jacket.
Administer first aid and CPR to Owners, guests, or associates as required.
Help ensure Owner/guest areas and meeting rooms are secure and assist with room access.
Monitor CCTV, perimeter alarm systems, duress alarms, and fire life-safety systems.
Respond to Owner/guest or associate accidents and determine whether emergency aid is required.
Defuse Owner/guest or associate disturbances and altercations according to company policies and procedures.
Handle lost-and-found items by logging and returning them.
Use computer systems and prepare and review written documents accurately and completely; answer the phone using proper telephone etiquette.
Oversee OSHA and FLS violations to mitigate risks throughout the property.
Welcome and greet guests, anticipate and address their needs, and interact professionally and promptly with colleagues and guests.
Contribute to team goals and follow company policies and safety procedures.
Be available to work various shifts, holidays, and both weekend days.