Public Safety Officer, Swedish Hospital, Nights
About The Position
Under general supervision and according to established policies and procedures, the Public Safety Officer provides unarmed, uniformed security and safety-related services to help protect people and property and support the department’s service mission. The officer patrols hospital facilities and grounds, responds to service calls, helps patients and visitors find their destinations, and may perform bicycle patrol duties. The role also includes directing traffic, maintaining clear loading and ambulance zones, issuing and recording parking citations, protecting valuables and equipment, and checking doors, windows, alarms, fire extinguishers, and other equipment. The officer responds to incidents involving threats or unruly individuals and may physically restrain them under established procedures. The position investigates and documents thefts, accidents, and other incidents, and may involve or assist police, including providing court testimony when necessary.
Requirements
- High school diploma or GED.
- At least one year of experience in a customer-focused, service-based organization.
- Valid Illinois Firearm Owner’s Identification Card within 90 days of the position start date.
- Current CPR certification from the American Heart Association or Red Cross within 90 days of the position start date.
- Valid driver’s license. If using a personal vehicle, maintain automobile liability coverage required by law and provide evidence of coverage if requested.
- CPI (Crisis Prevention Intervention) certification within six months of hire.
Nice To Haves
- At least two years of experience in law enforcement, the military, or private security.
- Experience in a healthcare environment.
- Fundamental understanding of computers, loss prevention, and fire/security technology.
- IAHSS Basic Healthcare Security Officer training course certification within twelve months of the position start date.
Responsibilities
- Patrol assigned hospital facilities and grounds on foot or in a motorized vehicle according to established schedules; investigate unusual occurrences and potentially perform bicycle patrol duties.
- Report incidents or potential loss of hospital, employee, patient, or visitor property due to fire, theft, or vandalism; involve police and assist with investigations when necessary.
- Respond to service calls in a timely, safe, professional, and courteous manner.
- Welcome patients and visitors, provide accurate directions around hospital grounds, and escort individuals to destinations when possible.
- Direct vehicle traffic around hospital facilities; keep loading docks and ambulance unloading zones clear of unauthorized vehicles; issue parking citations and maintain citation records.
- Physically restrain unruly patients, visitors, or other individuals posing a threat, in accordance with established procedures; involve and assist police when necessary, including providing court testimony.
- Protect patient and employee valuables and hospital equipment and supplies using established control systems; monitor lost-and-found items.
- Check that hospital doors and windows are securely locked and inspect equipment, alarms, fire extinguishers, and other equipment; notify appropriate personnel of problems.
- Investigate and document thefts, accidents, and other incidents; obtain relevant evidence and prepare accurate, complete, and neat documentation.
Benefits
- Opportunity for annual increases based on performance
- Career pathways to promote professional growth and development
- Medical, dental, pet, and vision options
- Tuition reimbursement
- Wellness Program Savings Plan
- Health Savings Account options
- Retirement options with company match
- Paid time off and holiday pay
- Community involvement opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
