Public Safety Officer

Prime Healthcare•Mission, TX
•Onsite

About The Position

Mission Regional Medical Center is seeking a Public Safety Officer, also referred to as a Hospital Security Officer or Healthcare Security Officer. The role performs security duties, including electronic surveillance and routine manual patrols, to help ensure facility safety. The officer coordinates responses to incidents involving patients, staff, and visitors, and enforces policies and procedures fairly and consistently. The position also collaborates with the Environment of Care Committee to support a multidisciplinary approach to hospital safety and security. Mission Regional Medical Center is a 297-bed, non-profit hospital serving the Rio Grande Valley with inpatient and outpatient services. It is a member of Prime Healthcare and has provided healthcare for more than 60 years.

Requirements

  • High school diploma or equivalent.
  • CPR certification required within 30 days of hire.

Nice To Haves

  • Experience in healthcare security or a related field preferred.
  • Texas Department of Public Safety Level II Non-Commission State Guard Certification Registration Card preferred.
  • State driver's license upon hire, if required by the facility.
  • Current DMV H6 report, if required by the facility.

Responsibilities

  • Monitor entrances, exits, and restricted areas, and conduct regular interior and exterior patrols to deter theft, violence, or unsafe behavior.
  • Respond to emergency codes and assist with crowd control, evacuation, or containment as needed.
  • Intervene in disruptive situations using de-escalation techniques, often in collaboration with clinical staff.
  • Escort patients or visitors through the facility, provide directions, and assist with lost-and-found or personal property issues.
  • Write detailed reports on incidents, accidents, or safety hazards and report findings to supervisors or risk management.
  • Coordinate responses to incidents involving patients, staff, and visitors, and enforce policies and procedures fairly and consistently.
  • Collaborate with the Environment of Care Committee on hospital safety and security.

Benefits

  • Health, dental, and vision insurance options
  • Paid vacation, sick time, and holidays
  • Bereavement leave, FMLA, and other leave options
  • Employer 401(k) options
  • Tuition reimbursement options
  • Life, disability, and other insurance options
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