Retail Sales Associate Jobs

About The Position

Requirements

• Must have open availability.
• Extreme attention to detail.
• Ability to sell and upgrade based on clients’ needs.
• Empathetic and personable manner.
• Phone and active listening skills.
• Ability to follow the established sales process and communicate with clients.
• Familiarity with computer-based office tools and systems used for scheduling and payments.

Nice To Haves

• Prior retail sales experience, preferably selling memberships or services in person to potential clients.
• Customer service experience in a spa-like or similar environment, with attention to hospitality and execution.
• Driven to create a strong work environment for employees and positive client experiences.

Responsibilities

• Sell memberships and upgrades based on clients’ needs, including the monthly Elements Wellness Program.
• Build customer loyalty and help meet studio goals and objectives for growth, profitability, and client experience.
• Maintain a high standard of cleanliness throughout the studio.
• Communicate professionally and efficiently with coworkers and clients.
• Attend scheduled shifts and follow absence policies and procedures established by studio management.
• Meet regularly with studio management regarding individual needs.
• Maintain professionalism throughout the studio, including the employee break room.
• Follow the dress code and maintain good hygiene throughout each shift.
• Participate in all trainings.
• Provide attentive customer service and respond constructively to client criticism.

Benefits

• Minimum pay of $12 per hour.
• Commissions for each membership sign-up, with opportunities for additional commissions and bonuses.
• Complimentary monthly massage and/or facial at the studio.
• PTO accrual starting with the first paycheck.
• Medical, dental, and vision benefits for full-time associates when full-time positions are available.