Retail Sales Associate

Verizon•Lone Tree, CO
•$16 - $21•Onsite

About The Position

Verizon is hiring a full-time Retail Sales Associate to work onsite at a designated retail location. The role focuses on generating retail sales, delivering exceptional customer service, identifying customers’ needs, and recommending technology products and solutions. Associates develop sales and operational skills through ongoing training, including merchandising and inventory functions. The position may also involve contacting interested Verizon customers by phone or text and engaging with the community at off-site Verizon-sponsored events. The position offers a base hourly wage plus individual sales commissions, with compensation varying by geography, hours worked, and performance. For the Colorado location(s) listed, the starting base pay rate is $18.27 per hour. The role is scheduled for 40 hours per week and requires willingness to work evenings, weekends, and holidays, as well as openness to picking up additional shifts during peak periods. Employees are informed of their schedules four weeks in advance.

Requirements

  • High school diploma or GED.
  • At least one year of relevant experience, demonstrated through work experience and/or military experience.
  • Willingness to work evenings, weekends, and holidays; schedules are provided four weeks in advance.
  • Openness to picking up additional shifts, typically during summer, November through December, and/or peak vacation periods.

Nice To Haves

  • Experience working in a commission-based environment.
  • Demonstrated sales experience communicating with customers to find solutions.
  • Customer service experience.

Responsibilities

  • Generate retail sales by using technology knowledge and customer service to expand the Verizon network.
  • Identify customers’ needs by building connections and asking relevant questions.
  • Present product insights and recommend solutions that provide customers with a complete sales solution.
  • Close sales by communicating effectively and providing simple, intuitive technology solutions.
  • Develop skills through ongoing training and upskill in merchandising and inventory operations.
  • Potentially contact current Verizon customers interested in products and services by outbound calls and text messages.
  • Engage with the community outside the store, including at Verizon-sponsored events, to expand the customer base.

Benefits

  • Medical, dental, and vision coverage.
  • 401(k) plan with matching contributions up to 6% of eligible participant contributions, qualified student loan repayments, or a combination of both.
  • Sales recognition programs with potential travel, gifts, and other incentives.
  • Five weeks of paid time off, including vacation, holidays, and personal days.
  • Eight weeks of paid parental leave for eligible new parents; when paired with short-term disability, this may provide up to 16 weeks of paid time off for the birthing parent.
  • Up to $8,000 per year in tuition assistance.
  • Discounts of up to 50% on Verizon products and services.
  • Additional employee discounts on attractions, automotive, travel, and more.
  • Short- and long-term disability insurance.
  • Basic and supplemental life insurance.
  • AD&D insurance.
  • Identity theft protection.
  • Pet insurance.
  • Group home and auto insurance.
  • Up to eight company-paid holidays per year.
  • Up to six personal days per year.
  • Adoption assistance.
  • Potential premium pay, such as overtime, shift differential, holiday pay, and allowances, depending on the role.
  • Newly hired employees receive up to 15 days of vacation per year, increasing with additional service.
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