Retail Sales Associate

Bonobos•Greenwich, CT
•$17 - $25•Onsite

About The Position

PHOENIX Retail, LLC operates the Express and Bonobos brands. Bonobos is a menswear brand offering a personalized retail experience through its Guideshops, where customers receive one-on-one service and expert fit advice. The Greenwich Avenue Guideshop is seeking a Guide, also known as a Retail Sales Associate. Guides are customer-focused, fit-focused, incentive-driven sales professionals who share product knowledge and provide an exceptional customer experience in a distinctive retail setting. The role supports Bonobos’ appointment-based service, which complements its online store, and its assortment of better-fitting men’s clothing for a range of customers and occasions. Compensation is $17.00–$25.00 per hour, with actual compensation dependent on factors including work location, education, relevant skills, and experience. Applicants must be currently authorized to work full-time in the United States; PHOENIX does not sponsor work visas for this position.

Requirements

  • Have 1–3 years of sales or relevant experience.
  • Have knowledge of men’s fashion, fabrics, styles, and fit.

Nice To Haves

  • Collaborative and able to work well in a team setting, with a focus on relationship building.
  • A self-starter who values self-awareness, intellectual honesty, judgment, empathy, and positive energy.
  • Strong time-management and organizational skills.
  • Strong written and verbal communication skills.

Responsibilities

  • Deliver exceptional customer experiences and maximize personal sales results.
  • Cultivate genuine customer connections so all customers feel welcome, heard, and valued.
  • Generate leads for current and future Bonobos business.
  • Consistently achieve personal sales goals.
  • Work a flexible schedule according to business needs, including evenings, weekends, and holidays.

Benefits

  • Medical, pharmacy, dental, and vision coverage for full-time associates.
  • 401(k) and Roth 401(k) with company match.
  • Merchandise discount.
  • Paid time off.
  • Parental leave for new moms and dads.
  • Part-time associates may receive assistance obtaining individual insurance coverage, including major medical, dental, vision, supplemental insurance, and life insurance.
  • Part-time associates may be eligible for paid sick leave and public health emergency leave.
  • Part-time associates may be eligible to participate in the 401(k) and Roth 401(k) with company match.
  • Full-time and part-time associates may be eligible to participate in the Bonobos Guideshop Incentive Plan.
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