Retail Sales – Part Time
About The Position
The Customer Service Associate welcomes customers to Lowe’s and helps them find appropriate products and services for home improvement projects. The role involves listening to customers, answering questions, helping them locate and select merchandise, occasionally loading merchandise, and ensuring their needs are met. Associates work in a department assigned according to hiring needs and skillsets, such as Appliances, Cabinets, Flooring, Garden, Hardware, Tools, Millwork, Building Materials, Plumbing, Electrical, Paint, Home Décor, Tool Rental, or Pro Services. Daily responsibilities may vary by department. This position is part-time. The role does not require regular travel, although occasional travel to meetings, training, or neighboring stores may be needed. Work may take place indoors and outdoors in varying weather and climate conditions, with possible exposure to noise and moving or shaking objects and equipment. Associates follow lifting guidelines, use team lifts when needed, and use powered equipment when required and properly trained. The listed pay range is $16.00–$16.65 per hour. Starting pay may vary based on factors including position, location, education, training, and experience.
Requirements
- At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
- At least 6 months of experience using common retail technology, such as smartphones and tablets.
- Ability to read, write, and perform basic arithmetic, including addition and subtraction.
- Ability to perform duties that may require prolonged standing, sitting, and other activities necessary to perform the job.
- Ability to lift at least 25 pounds unassisted, or more than 25 pounds with or without an accommodation.
Nice To Haves
- At least 6 months of retail and/or customer service experience.
- Bilingual skills.
- Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.
Responsibilities
- Welcome customers, answer questions, and provide friendly, professional customer service.
- Help customers locate and handle merchandise.
- Down stock merchandise by identifying empty shelf areas and replenishing supplies.
- Process orders and deliveries accurately so customers receive merchandise as expected and on time.
- Cross-functionally train in other store areas to help provide customer service.
- Prepare merchandise according to customer needs, such as tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds.
- Guide customers through shopping or checkout.
- Occasionally load merchandise.
- Complete other duties as assigned.
Benefits
- Health insurance options
- Tuition assistance and education support programs, including trade skills scholarships
- 401(k) retirement account with company match
- Employee Stock Purchase Plan (eligibility-based)
- 10% Lowe’s Associate Discount and broader discount platform
- Dental insurance
- Vision insurance
- Life insurance
- Disability insurance
- Paid time off, including vacation, holidays, sick time, and volunteer time, depending on role, tenure, and locality
- Flexible spending and health savings accounts
- Employee Assistance Program with work/life services and no-cost counseling
- Maternity and parental leave
- Adoption assistance
- Learning and development opportunities
- Business Travel Accident insurance
- Possible annual bonuses, deferred compensation plan enrollment, and grant awards, based on eligibility
- Wellness programs
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
