Retail Associate Jobs

About The Position

Requirements

• High school diploma or equivalent.
• At least 1 year of customer service experience.
• Flexibility to work shifts that may include opening, closing, weekends, and holidays.
• Excellent customer service skills and the ability to engage with customers.
• Ability to learn and professionally apply technical and product-related information in a consultative manner.
• Ability to lift, carry, and balance up to 50 pounds, or up to 100 pounds with assistance.
• Must be at least 21 years old.
• Must comply with all legal and company regulations for working in the industry.
• Must be legally authorized to work permanently in the United States without current or future employment-based visa sponsorship.

Nice To Haves

• Retail or hospitality experience preferred.

Responsibilities

• Greet customers and provide a high-quality experience.
• Build customer relationships by asking questions, listening to needs, and fostering a welcoming and reassuring environment.
• Educate customers about cannabis products and their varying effects on the human body to help them select products.
• Use effective selling and cross-selling techniques to build customer baskets.
• Verify customer documentation and identification.
• Help verify the accuracy of customer orders and ensure timely dispensing.
• Label and package customer orders.
• Handle cash accurately in the company’s Point of Sale system and follow Standard Operating Procedures.
• Maintain accurate records of dispensary activities, including customer records, sales, deliveries, and returns, in accordance with state regulations and company standards.
• Perform routine inventory counts.
• Keep product stock organized and compliant with regulations.
• Assist managers with organizing sales floor merchandise and product displays.
• Follow store security measures and safety requirements in accordance with company procedures.
• Help keep the store organized and clean for customers and the team.
• Escalate employee or customer issues to management.

Benefits

• Major medical insurance
• Dental insurance
• Vision insurance
• 401(k) match
• FSA/HSA programs
• Long-term and short-term disability options
• Life insurance and AD&D
• Paid holidays
• Paid time off
• Potential annual discretionary bonuses
• Potential stock options
• Employee discount program