Retail Sales Associate

EZCORP • Tampa, FL

12d • Onsite

About The Position

EZCORP is hiring a Retail Sales Associate / Retail Customer Service (Pawnbroker) for its Value Pawn & Jewelry store at 2111 E. Fletcher Ave., Tampa, Florida 33612. The role offers experience-based pay of $15.00 to $16.00 per hour, competitive pay, and monthly uncapped bonuses based on store and individual performance. The position provides a structured career path, beginning with a five-week paid trainee program; completion brings a $0.50-per-hour raise and promotion to Pawnbroker. Employees can pursue Pawnbroker Certification for an additional $1 per hour, advance to Lead Pawnbroker (Shift Leader), and apply for an Assistant Manager position with a six-month training program.

The associate interacts with customers daily, helping with sales and reaching mutually satisfying agreements about pawn items such as jewelry, electronics, and musical instruments. They contribute to a friendly, courteous, and respectful store environment and provide customer service as part of the store team.

Requirements

• High school diploma or GED.
• Customer service, cashier, or retail experience.
• Excellent communication and interpersonal skills.
• Self-motivated, positive, outgoing, and possessing a strong work ethic.
• Able to work independently and as a member of a team.
• Ability to multitask.
• Must pass a criminal background check and drug test after a conditional offer.

Nice To Haves

• Knowledge of commonly pawned items, such as tools, jewelry, firearms, or electronics.
• Sales background.
• Bilingual.

Responsibilities

• Greet customers and provide excellent customer service in person and by phone.
• Help customers with sales and reach mutually satisfying agreements regarding pawn items.
• Process sales, loans, and extensions.
• Perform store opening and closing duties.
• Adhere to company policies, procedures, and regulations.

Benefits

• Free employee-only health insurance when selecting the BlueCross BlueShield EPO Plan.
• Competitive wages.
• Monthly uncapped bonuses based on store and individual performance.
• 401(k) with company match.
• Paid time off.
• Holiday pay.
• Store discount.
• Five-week paid training program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED