Retail Associate Jobs

About The Position

Requirements

• Motivation to provide exceptional customer service and achieve retail sales.
• Personable communication and ability to engage with a diverse range of customers.
• Ability to work efficiently both independently and as part of a team while remaining self-motivated.
• Adaptability and ability to thrive in a fast-paced environment, switching between multitasking and focused tasks.
• Willingness to work varying schedules, including weekends and holidays, based on business needs and seasonality.
• Physical ability to remain on the sales floor for extended periods, move and handle merchandise and fixtures, and perform the job functions.
• Basic computer skills.
• Excellent written and verbal communication skills.

Nice To Haves

• Previous sales experience.
• Interest in retail, crafting, and leathercrafting.

Responsibilities

• Greet customers in person and over the phone in an engaging and professional manner.
• Help customers select products, answer questions, share product knowledge, and recommend Tandy products.
• Listen to customer needs, make suggestions, and work to close sales.
• Notify customers when orders are ready for pickup or provide order status updates, and ensure customers receive their receipts and items.
• Process purchases and returns using the POS system and internal computer systems.
• Receive and stock merchandise and help maintain inventory accuracy.
• Follow opening and closing procedures, prepare displays and signage, and keep the retail space clean and organized.
• Create or update customer profile records.
• Alert management to potential security issues.
• Learn product attributes and demonstrate product features, functions, and purposes to customers.
• Be willing to learn and teach classes to customers.
• Perform other duties as assigned to support store operations.
• Follow company guidelines, policies, and procedures.