Retail Sales Associate

Best Buy•Wilmington, NC
•Onsite

About The Position

As a Retail Sales Associate at Best Buy, you’ll be the face of the company for customers visiting its stores. Best Buy provides training to help you confidently recommend technology products and services that meet each customer’s needs. This role is suited to people with a passion for sales or helping others. You’ll welcome and engage customers, demonstrate products, answer questions, and make recommendations across departments. You’ll also complete cashier duties, maintain product knowledge through ongoing learning, keep the sales floor clean and stocked, and assist with in-store and curbside pickup orders. Best Buy’s purpose is to enrich lives through technology by humanizing and personalizing technology solutions in stores, online, and in customers’ homes. The company describes its culture as supportive and inclusive, with opportunities for employees to explore career possibilities and bring their authentic selves to work. Best Buy is an equal opportunity employer.

Requirements

  • At least 3 months of experience working in retail or another fast-paced, team-oriented environment.
  • Ability to work a flexible schedule, including holidays, nights, and weekends.

Responsibilities

  • Welcome and engage with customers in a warm, friendly manner.
  • Perform product demonstrations, answer questions, and recommend products and services that meet customers’ needs across all departments.
  • Complete cashier duties for purchases, returns, and exchanges.
  • Maintain appropriate knowledge and expertise through ongoing learning and development.
  • Help keep the sales floor clean and well stocked.
  • Assist with in-store pickup and curbside pickup orders.

Benefits

  • Competitive pay.
  • Employee discount.
  • Financial savings and retirement resources.
  • Support for physical and mental well-being.
  • Leaves of absence and potential pay sources, subject to eligibility and applicable circumstances.
  • Intermittent or reduced-schedule leave for certain medical or family care leaves.
  • Paid time off (vacation or PTO), subject to work location, employment status, salary or hourly status, and years of continued or bridged service.
  • Certain eligible roles may receive incentive pay based on performance and financial or strategic results.
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