R5 - England Run Front Retail Associate

Rappahannock Goodwill•Fredericksburg, VA

12d•Onsite

About The Position

Rappahannock Goodwill Industries is hiring a Front Retail Associate for its England Run location. The role supports store operations by processing customer payments, assisting donors and providing tax receipts, selecting and preparing textiles for sale, pricing merchandise, and ensuring goods are presented in a clean, attractive environment with strong customer service. The associate may work across cashiering, the sales floor, the donation center, and the production area. The position requires availability during store operating hours, which may include days, evenings, weekends, holidays, blackout periods, and occasional overtime when approved by management. The work takes place in a retail store environment with minimal exposure to outdoor elements. The employer offers pay and benefits, as well as training and experience. Rappahannock Goodwill Industries is an Equal Opportunity/Affirmative Action employer and encourages applicants from diverse backgrounds.

Requirements

Availability to work during operating hours as needed for business operations.
Basic computer skills.
Basic phone communication skills.
Ability to count change and operate a cash register.
Basic math skills and ability to make change.
Ability to stand and move around for extended periods.
Ability to climb, talk, hear, stoop, kneel, crouch, reach, handle, carry, push, pull, and lift objects up to 50 pounds.

Nice To Haves

High school diploma or GED preferred, but not required.
Retail or similar experience preferred.

Responsibilities

Provide exceptionally friendly customer service to shoppers and donors.
Perform basic housekeeping in the sales floor, donation center, and production area.
Safeguard company property and equipment against loss, theft, or damage.
Follow safety policies and procedures.
Adhere to security policies, enforce security rules and regulations, and report incidents to the Store Manager.
Assist with other store functions as needed to meet work goals and cross-train in store functions.
Operate the cash register, receive payments, and make change.
Follow cash, check, credit card, and tax-deductible receipt procedures.
Pack or wrap customer purchases as required.
Consistently promote the “round up” option to customers.
Review price information for changes and sale items.
Replenish merchandise on store fixtures.
Help customers find merchandise.
Maintain neat and attractive displays.
Conduct periodic merchandise inventory as required.
Remove poor-quality, damaged, or aged merchandise from the sales floor and prepare it for return to salvage.
Perform other duties as assigned.