Retail/Front Counter Sales Associate

Kelsan, Inc•Nashville, TN

About The Position

Hotsy of Nashville, a division of Kelsan, specializes in pressure washers, cleaning equipment, parts, and related supplies. The Retail/Front Counter Sales Associate assists customers with product selection, answers questions, processes sales, and maintains an organized and welcoming retail environment. The role suits someone who enjoys working with people, has a strong customer service mindset, and is comfortable learning about equipment and products.

Requirements

  • Strong communication and interpersonal skills.
  • Comfort working with customers and making product recommendations.
  • Basic computer skills and the ability to learn sales and inventory systems.
  • Ability to lift and move products and supplies as needed.

Nice To Haves

  • Previous retail sales, inside sales, or customer service experience.
  • Mechanical aptitude or experience with equipment, tools, or automotive products.

Responsibilities

  • Greet customers and assist with in-store purchases and product inquiries.
  • Recommend products, equipment, parts, and supplies based on customer needs.
  • Provide information on pressure washers, cleaning equipment, and related products.
  • Prepare quotes, process sales transactions, and handle customer orders.
  • Answer incoming phone calls and assist with customer questions.
  • Maintain an organized, clean, and well-stocked showroom and sales counter.
  • Manage inventory, receive merchandise, and stock products.
  • Build positive relationships with customers and provide a high level of customer service.
  • Work with the service department to coordinate customer needs and equipment-related questions.
  • Perform other duties as needed to support daily store operations.
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