Front Counter Sales Associate

Associated Scaffolding Company • Columbia, SC

1d

About The Position

The Front Counter Sales Associate supports the Branch Manager with inside operations, dispatch, and retail sales. The role involves assisting customers and processing sales orders, supporting inventory and equipment-return functions, dispatching vehicles, monitoring GPS alerts, and maintaining showroom and office operations. The associate also maintains records and handles petty cash, credit card logs, and daily deposits.

Requirements

• High school diploma or equivalent.
• Strong customer service skills.
• Competence with basic math and accounting skills.
• Proficiency with Word, Excel, and Outlook.
• Positive attitude and ability to work as part of a team.
• Ability to learn quickly and handle different functions.
• Ability to multitask and remain organized.
• Excellent verbal communication skills.
• Professional appearance.

Nice To Haves

• Prior customer service experience.

Responsibilities

• Provide courteous telephone and visitor reception.
• Assist with inside sales by taking customer orders, completing required paperwork, invoicing customers, filing paperwork, and advising the Warehouse Supervisor of orders.
• Investigate equipment returns for missing equipment and invoice customers when applicable.
• Assist with inventory functions in accordance with established policies and procedures.
• Continuously advise the Branch Manager of anticipated additional equipment requirements.
• Dispatch vehicles for timely pickups and deliveries.
• Monitor GPS alerts.
• Undertake training with the Branch Manager to develop proficiency in inside sales and product knowledge.
• Perform other duties or special tasks assigned by the Branch Manager.
• Maintain a stocked and clean showroom and office.
• Maintain petty cash, credit card logs, and daily deposits.
• Reconcile and file paperwork daily.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED