Front Counter Sales

Devil Mountain Wholesale Nursery • San Diego, CA

11d • Onsite

About The Position

Devil Mountain Wholesale Nursery is seeking a customer-focused Front Counter Sales professional to serve as the primary point of contact for walk-in customers and first-time visitors. The position owns the front-counter experience by greeting customers, processing transactions, guiding plant selection, and ensuring orders are handled accurately and professionally. It contributes to daily revenue by converting walk-in traffic into completed sales and communicating closely with Yard and Sales teams. Success requires plant knowledge, confidence interacting with customers, attention to detail, and the ability to manage multiple transactions in a fast-paced environment.

This is an onsite yard and in-office role with no remote option. The schedule is Tuesday through Saturday, 7:00 a.m. to 3:30 p.m. The work includes extended periods of sitting or standing, extensive typing and 10-key use, and frequent transitions between indoor office and outdoor yard environments. Exposure to varying weather and uneven ground may occur. Lifting up to 20 pounds approximately 20% of the time may be required, and PPE is required as applicable.

Requirements

• Sales and customer service experience.
• Strong communication and interpersonal skills.
• Confidence handling live customer transactions.
• Basic proficiency with Microsoft Office and POS systems.
• Ability to manage multiple customers and processes simultaneously.
• Bilingual English/Spanish.

Nice To Haves

• Nursery or landscape industry experience.
• Plant identification and product knowledge.
• Inventory system experience.

Responsibilities

• Welcome and engage walk-in customers in a professional, service-driven manner.
• Assess customer needs and guide plant selection.
• Process sales transactions accurately using POS and inventory systems.
• Support will-call check-in and order pickup.
• Provide product availability, specifications, and location guidance.
• Communicate with Yard staff to ensure efficient order fulfillment.
• Support the Sales Team with estimates and order entry as needed.
• Determine wholesale versus non-wholesale status for trade customers.
• Participate in inventory counts and company initiatives.

Benefits

• 401(k) with 4% company match, when eligible.
• Kaiser HMO and Anthem EPO medical plans with employer contribution.
• Basic life insurance.
• Dental, vision, and voluntary insurance options.
• Vacation, sick, and holiday pay.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed