Retail Sales Counter

Monteith Tire of Goshen • Plymouth, IN

8d

About The Position

Retail Tire Sales Associates are responsible for customer service, retail tire sales, and automotive service sales. The role requires learning and applying product knowledge, recognizing and recommending needed vehicle maintenance and repairs, and supporting customers through the service process. Strong organizational and computer skills, along with the ability to multitask in a fast-paced environment, contribute to success in this position.

Requirements

• Strong organizational skills.
• Computer skills.
• Ability to learn and apply product knowledge.
• Ability to recognize and recommend needed vehicle maintenance and repairs.
• Ability to multitask in a fast-paced environment.
• Valid driver’s license.

Responsibilities

• Greet customers, answer questions, schedule appointments, and answer the telephone according to company requirements.
• Diagnose tire-related problems, recommend service, and quote prices.
• Ensure necessary repairs are completed as ordered and priced as quoted.
• Track customers’ vehicles from service bay entry through completion of work.
• Maintain effective relationships with customers and dealer personnel.
• Keep customers informed about changes.
• Oversee customer satisfaction and resolve problems that arise.
• Maximize departmental profitability.

Benefits

• Competitive pay
• Medical, dental, vision, and other benefits
• 401(k) with company match
• Paid holidays
• Paid trainings
• Bonus opportunities
• Employee discounts

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed