Sales - Retail Counter

Pick Your Part Midwest LLC • Blue Island, IL

1d • Onsite

About The Position

Responsible for providing a superior customer service experience to all walk-in customers. The role provides immediate, high-quality service to retail and wholesale customers, assists with identifying vehicle parts using inventory software and vehicles on-site, and manages front-counter sales and transactions. It also coordinates with parts pullers, maintains product displays, and handles returned parts, credits, and warranty claims. Other duties may be assigned.

Requirements

• Strong customer service background.
• Ability to communicate effectively.
• Ability to establish priorities and demonstrate effective time-management skills.
• Ability to work in a team-oriented environment.
• Attention to detail and accuracy in work assignments.
• Strong problem-solving skills.
• Flexibility to work variable schedules, including weekends.

Nice To Haves

• High school diploma or GED equivalent preferred; college coursework desired.
• Prior automotive experience and knowledge of automotive parts preferred.
• Two to three years of prior customer service relations experience preferred.

Responsibilities

• Provide immediate, high-quality service to walk-in retail and wholesale customers.
• Use inventory software and vehicles on-site to identify exact parts matches for customers’ vehicles.
• Manage the front counter and process cash and credit transactions using POS systems.
• Communicate with parts pullers to retrieve parts for customers who request that the company pull them.
• Set up and maintain displays of popular parts, such as batteries, fluids, and tools, to encourage impulse sales.
• Inspect parts returned by walk-in customers and verify their condition before processing credits or warranty claims.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED