Sales - Retail Counter

Pick Your Part • Dixmoor, IL

16h • Onsite

About The Position

Responsible for providing a superior customer service experience to all walk-in customers. The role provides in-person service to retail and wholesale customers, helps identify vehicle-specific parts using inventory software, manages counter sales and transactions, coordinates with parts pullers, maintains merchandise displays, and processes returned parts, credits, and warranty claims. Other duties may be assigned.

Requirements

• Strong customer service background.
• Ability to communicate effectively.
• Ability to establish priorities and demonstrate effective time-management skills.
• Ability to work in a team-oriented environment.
• Attention to detail and accuracy in work assignments.
• Strong problem-solving skills.
• Flexibility to work variable schedules, including weekends.

Nice To Haves

• High school diploma or GED equivalent preferred.
• College coursework desired.
• Prior automotive experience and knowledge of automotive parts preferred.
• Two to three years of prior customer service relations preferred.

Responsibilities

• Provide immediate, high-quality service to walk-in retail and wholesale customers.
• Use inventory software to help customers identify exact parts for their vehicles.
• Manage the front counter and process cash and credit transactions using POS systems.
• Communicate with parts pullers to retrieve parts for customers who request company-pulled parts.
• Set up and maintain displays of popular parts, such as batteries, fluids, and tools, to encourage impulse sales.
• Inspect parts returned by walk-in customers and verify their condition before processing credits or warranty claims.
• Assume other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED