Retail Counter Sales

Pick Your Part Central LLC•Aurora, CO

10d•Onsite

About The Position

Responsible for providing a superior customer service experience to all walk-in customers. The role provides immediate, high-quality service to retail and wholesale customers; uses inventory software to identify parts that match customers’ vehicles; manages the front counter and processes cash and credit transactions using POS systems; coordinates with parts pullers to retrieve requested parts; sets up and maintains displays of popular parts; and inspects returned parts to verify condition and process credits or warranty claims. The position also performs other duties as assigned.

Requirements

Strong customer service background.
Ability to communicate effectively.
Ability to establish priorities and demonstrate effective time-management skills.
Ability to work in a team-oriented environment.
Attention to detail and accuracy in work assignments.
Strong problem-solving skills.
Flexibility to work variable schedules, including weekends.

Nice To Haves

High school diploma or G.E.D. equivalent preferred; college coursework desired.
Prior automotive experience and knowledge of automotive parts preferred.
Two to three years of prior customer service relations experience preferred.

Responsibilities

Provide immediate, high-quality service to walk-in retail and wholesale customers.
Use inventory software to identify parts that match customers’ vehicles, with vehicles on-site.
Manage the front counter and process cash and credit transactions using POS systems.
Communicate with parts pullers to retrieve parts for customers who request that the company pull them.
Set up and maintain displays of popular parts, such as batteries, fluids, and tools, to drive impulse sales.
Inspect parts returned by walk-in customers to verify condition and process credits or warranty claims.
Perform other duties as assigned.