Retail Sales Associate
Verizon • Irvine, CA6d • $18 - $21 • Onsite
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Retail Sales Associate Spanish Bilingual
Verizon•Irvine, CA
•$18 - $21•Onsite
About The Position
The Retail Sales Associate works full-time onsite in a Verizon retail store, using technology knowledge and customer service skills to generate sales and expand the Verizon network. The role involves learning customers’ needs, recommending suitable products and services, and closing sales with clear, intuitive solutions. Associates receive ongoing training and develop skills across merchandising and inventory operations. They may also contact interested Verizon customers by phone or text and participate in Verizon-sponsored off-site community events. This is a Spanish-bilingual position requiring fluency in English and Spanish. The schedule is 40 hours per week, and employees must be willing to work evenings, weekends, and holidays. Schedules are provided four weeks in advance. Associates may have opportunities to pick up additional shifts, especially during summer, November through December, and peak vacation periods. The position offers a starting base rate of $18.27 per hour at the location listed in the requisition. The posting also describes a base-pay range of $16.00 to $21.00 per hour, plus individual sales commissions. Compensation varies by geography, hours worked, and performance; the role has potential for additional compensation through sales goals and commission.
Requirements
- High school diploma or GED.
- One or more years of relevant experience, demonstrated through work experience and/or military experience.
- Willingness to work evenings, weekends, and holidays.
- Willingness to pick up additional shifts when available.
- Bilingual fluency in English and Spanish.
Nice To Haves
- Experience working in a commission-based environment.
- Demonstrated sales experience communicating with customers to find solutions.
- Customer service experience.
Responsibilities
- Generate retail sales by using knowledge of technology and customer service skills.
- Learn and uncover customers’ needs by building connections and asking questions.
- Recommend products and solutions that provide customers with a complete sales solution.
- Close sales by communicating effectively and fulfilling customer needs with intuitive technology solutions.
- Develop operational skills through ongoing training in merchandising and inventory.
- Place outbound calls and send text messages to current Verizon customers interested in products and services.
- Engage with the community at off-site Verizon-sponsored events to expand the customer base.
Benefits
- Medical, dental, and vision coverage.
- Verizon 401(k) plan with matching contributions up to 6% of eligible contributions, qualified student loan repayments, or a combination.
- Sales recognition programs with potential travel, gifts, and other incentives.
- Five weeks of paid time off, including vacation, holidays, and personal days.
- Paid parental leave: eight weeks for eligible new parents, potentially up to 16 weeks for the birthing parent when paired with short-term disability.
- Up to $8,000 per year in tuition assistance.
- Discounts of up to 50% on Verizon products and services.
- Additional employee discounts on attractions, automotive, travel, and more.
- Short- and long-term disability insurance.
- Basic and supplemental life insurance and AD&D insurance.
- Identity theft protection.
- Pet insurance.
- Group home and auto insurance.
- Up to eight company-paid holidays per year and up to six personal days per year.
- Adoption assistance.
- Potential premium pay, including overtime, shift differential, holiday pay, and allowances.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Job Search Resources
Career Resources
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